Litigation Support Staff

POSITION OVERVIEW

The Litigation Support Staff role supports the Legal team in managing subpoena responses and assisting with e-discovery processes. This position will play a key role in handling subpoena matters from intake through production, ensuring accuracy, compliance, and professional communication with internal and external stakeholders.

LOCATION

• This role can sit 100% remote.

DUTIES & RESPONSIBILITIES

• Review subpoenas and related legal filings to ensure compliance with applicable legal processes
• Gather responsive documents from internal systems
• Load and organize documents within the company’s review and production platforms
• Produce responsive materials to subpoenaing parties in a timely and accurate manner
• Communicate professionally with internal teams and external parties regarding document requests
• Identify and flag potentially privileged or sensitive materials for further legal review
• Utilize internal systems, including SmartView, to retrieve transaction files and related records
• Gain working knowledge of Relativity and assist with document review and production workflows
• Process collected documents into Relativity, manage workspace organization, apply redactions, and generate production sets
• Perform quality control review prior to production to ensure completeness, accuracy, and proper application of redaction
• Support broader e-discovery initiatives, including review and production projects
• Adapt to increasing volume as additional offices transition into this phased process expansion

MINIMUM REQUIREMENTS

• Bachelor’s degree or the equivalent combination of education, training, and work experience
• Experience working with internal file systems or document retrieval processes
• Ability to manage multiple requests with strong attention to detail and organization
• Professional written and verbal communication skills
• Comfort working within structured legal or compliance processes
• Ability to learn and navigate internal systems, including SmartView
• Ability to work independently in a remote environment

PREFERRED EXPERIENCE

• Experience with SmartView and/or Relativity
• Prior exposure to subpoena processing or document production workflows
• Background in Claims, Paralegal, or Escrow, environments
• Familiarity with e-discovery processes (e.g., document review, productions)
• Legal background or experience identifying potentially privileged materials
• Experience with OCR and applying redaction.

COMPENSATION & BENEFITS

This position has the potential to earn compensation in the range of $30.00 - $45.000 hourly based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location.  The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.