French & English Market-Customer Service Representative

Customer Service Representative French & English Market
Location: Athens, Greece | Remote or On-Site | Start Date: 17 October

We are looking for bilingual French & English speakers to join a dynamic customer service team in Athens. Whether you prefer working from home or on-site, this is your chance to support international clients and grow your career in a global company.

️ Application Deadlines

• Remote positions: apply before 3 October

• On-site positions: apply before 10 October

What Youll Do

• Manage customer inquiries via phone, email, and chat in French & English.

• Provide accurate information, resolve issues, and deliver excellent customer support.

• Escalate complex problems to the appropriate teams when necessary.

• Keep detailed records of interactions and follow company processes.

• Contribute to team targets and KPIs.

What We Offer

• Salary Conditions & Benefits

  • 14 salaries per year (12 monthly + Easter + Summer & Christmas bonuses)

  • Private health & life insurance

  • Performance bonus (based on project)

  • 25 days of paid annual leave

  • 50 monthly meal voucher (all projects)

• Contract

  • Permanent contract

  • Full-time: 40h/week (8h/day, 5 days/week)

Who You Are

• Fluent in French (C1+) and confident in English (B2+).

• Strong communicator with customer-first mindset.

• Able to multitask, problem-solve, and stay calm under pressure.

• Comfortable working in a multicultural environment.

• Previous customer service experience is a plus, not a must.

Apply Today
Send your English CV to amanda.kiss@cbtalents.org and join a growing team in the heart of Athens!