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Client Systems Specialist

Robertson, Anschutz, Schneid, Crane & Partners, PLLC

Key Facts

Remote From: 
United States
Full time
English

Other Skills

  • •
    Ability To Meet Deadlines
  • •
    Microsoft Excel
  • •
    Microsoft Word
  • •
    Microsoft Outlook
  • •
    Non-Verbal Communication
  • •
    Ability To Meet Deadlines
  • •
    Time Management
  • •
    Organizational Skills
  • •
    Detail Oriented
  • •
    Professional Responsibility

Roles & Responsibilities

  • High School Diploma required
  • Associate degree preferred
  • Basic proficiency with Microsoft Office (Excel, Outlook, Word)
  • Strong attention to detail and data accuracy

Requirements:

  • Provide clients with timely status updates regarding foreclosure milestone completion across client systems
  • Update and complete applicable sub-processes launched within the client system, especially those related to contested issues or changes in file status
  • Facilitate and escalate issues on a file to the appropriate internal department or client contact to ensure proper handling and resolution
  • Collaborate cross-departmentally to ensure timely resolution and maintain data accuracy in line with detailed legal and client-specific instructions

Job description

Robertson, Anschutz, Schneid, Crane & Partners, PLLC has been providing elite legal representation to mortgage servicers in the context of foreclosure and bankruptcy cases since 2010. Our offices, home to more than 1,100 employees across 19 states, work diligently to ensure our interests are in constant alignment with those of our clients.  

About The Position
 The Client Systems Team is responsible for providing clients with timely status updates regarding foreclosure milestone completion across the various client systems. The team also updates and completes the applicable sub‑processes launched within the client system, particularly those related to contested issues or changes in file status. In addition, Client Systems facilitates and escalates any issues on a file to the appropriate internal department or client contact to ensure proper handling and resolution.

Required Qualifications

  • High School Diploma required.
  • Associates degree preferred.
  • Strong attention to detail and data accuracy.
  • Ability to work in a fast-paced, deadline-driven legal environment.
  • Basic proficiency with Microsoft Office (Excel, Outlook, Word)
  • Strong organizational and time-management skills
  • Professional written and verbal communication skills
  • Ability to follow detailed legal and client-specific instructions

Preferred Qualifications

  • Prior experience in a foreclosure or bankruptcy law firm, mortgage servicing, or legal support role
  • Experience with legal case management or loan servicing systems

Core Competencies

  • Legal and data entry accuracy
  • Deadline management and prioritization
  • Analytical review of  documentation
  • Cross-departmental collaboration
  • Compliance awareness
  • Professional judgment and discretion

Work Environment

  • Full Time remote position
  • Standard business hours
  • High-volume operations setting with deadlines and compliance requirements

Career Path Opportunities

Successful candidates may advance into other roles within the firm.

 Benefits:

  • Paid time off
  • Paid holidays
  • 401K Plan
  • Medical, dental, vision and supplemental health insurance plans
  • Voluntary life insurance plan
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