CORE Consultant

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Job Description:

The CORE Consultant is responsible for assisting customers with technical issues or questions relating to VIAVI solutions.

Their responsibilities are to meet any customer demand, through good communication and technical details, helping to solve problems or optimizations, and seeking to share all information and knowledge through workshops, reports, or dashboards. Their location will be in Mexico City working partially from home, going to the customer's office when necessary or requested (once per week).

Pre-Requisites / Skills / Experience Requirements:

Qualifications and Skills:

• Good communication and presentation skills
• Good speaking and writing in English
• Engineering graduate with experience in the telecommunications
• Knowledge of Core CS (2G and 3G), Core PS (2G, 3G, 4G, and 5G NSA), and IMS networks
• Knowledge of 5G networks
• Basic knowledge in creating reports, and dashboards using business intelligence tools
• At least 4 years of experience in the mentioned areas of knowledge is expected
• At least 2 years of knowledge in the area of support or troubleshooting in CORE CS, CORE PS, or IMS networks is expected

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.