Are you a licensed and certified Pharmacy Technician who’s passionate about helping people and interested in working from home? Join Express Scripts, a division of Evernorth Health Services and part of The Cigna Group, where we’re transforming health care to be more affordable, personalized, and focused on the whole person.
About the Role
As a Pharmacy Technician, you’ll support patients and providers by managing prescription intake and clarification. This role is phone- and computer-based, working closely with doctors’ offices and patients to ensure prescriptions are accurate and processed efficiently. Our facilities are closed to the public, providing a secure and focused work environment.
Training Period:
📅 April 13, 2026 – May 22, 2026
🕗 8:00 a.m. – 4:30 p.m. CST | Monday–Friday
Post-Training Schedule:
🕘 9:30 a.m. – 6:00 p.m. CST | Monday–Friday
Key Responsibilities
Answer inbound calls from physician offices
Take and document verbal prescriptions
Accurately enter prescription data into pharmacy systems
Respond to physician and patient inquiries
Clarify prescription details (dosage, quantity, directions)
Manage multiple tasks while maintaining a high level of accuracy and attention to detail
Position Requirements
Work Location: Work-from-home position; must reside within 75 miles of Memphis, TN. Mississippi and Arkansas residents must work onsite
High School Diploma or GED required
Active Pharmacy Technician certification (PTCB or NHA)
Active Tennessee Pharmacy Technician License
Minimum 1 year of experience as a Certified Pharmacy Technician preferred
Reliable wired internet connection (minimum 10 Mbps)
Strong computer skills, including Microsoft Office, internet, and email use
Previous call center experience preferred
Dedicated, quiet home workspace
Excellent verbal and written communication skills
Basic math proficiency
Note: A wired Ethernet connection is required. Mobile hotspots or wireless-only connections are not permitted. You may need to purchase an Ethernet cable depending on your setup.
What You’ll Love About Working at Cigna
Inclusive, supportive culture—bring your whole self to work
Medical, Dental & Vision coverage starting Day 1
18 days of Paid Time Off plus 8 paid holidays
Employer contributions to HRA and HSA accounts
401(k) with company match
Tuition assistance to support your career growth
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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