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Pharmacy Technician Pharmacotherapy Support

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Microsoft Excel
  • Organizational Skills
  • Microsoft Word
  • Client Confidentiality
  • Communication
  • Active Listening
  • Teamwork
  • Personal Integrity
  • Detail Oriented
  • Reliability
  • Empathy
  • Self-Motivation

Roles & Responsibilities

  • State-registered pharmacy technician with current licensure
  • National certification as a CPhT or equivalent (strongly preferred)
  • Minimum 1 year of experience as a Pharmacy Technician; 5-8 years preferred
  • High school diploma or GED

Requirements:

  • Conduct routine patient check-ins to monitor therapy, identify concerns, and support adherence to treatment plans
  • Coordinate patient appointments, follow-up visits, and clinical monitoring schedules; track labs/monitoring parameters and communicate status to the care team
  • Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues; prepare and route prescription-related requests or renewals
  • Maintain documentation in required systems, ensure confidentiality, and facilitate workflow efficiency

Job description

Pharmacotherapy Pharmacy Technician 

Location: Remote in WA

Job Purpose:

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment. 

Job Duties:

  • Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
  • Assist with initial outreach to confirm therapy start and assess early treatment experience.
  • Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
  • Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
  • Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
  • Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
  • Maintain clear and timely documentation in all required systems to support continuity of care.
  • Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
  • Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
  • Participate in relevant training, team meetings, and process improvement initiatives.
  • Perform other duties as assigned. 

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Epic, and Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must.  

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. 

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. 

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience:  Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required

Compensation: An employee in this position can expect an hourly compensation range of $24.00/hr - $30.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law.

 

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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