Key Facts

Remote From:

Full time

English

Hard Skills

Phone Sales Lead Generation Microsoft Dynamics CRM Sales Management Email Management Service Development Sales Reporting Occupational Safety And Health Order Management Inbound Calls Safety Mechanisms Mail Processing Material Safety Data Sheet Customer Centricity

Other Skills

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Customer Service
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Professionalism
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Communication
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Teamwork
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Time Management
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Detail Oriented
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Plan Execution

Roles & Responsibilities

High school diploma or equivalent required
One or more years of related sales/telesales experience preferred
Experience maintaining/updating CRM databases (e.g., SalesLogix)
Strong communication skills via phone, email, and mail systems; ability to interact with customers and internal teams

Requirements:

Prospect and maintain relationships with customers through outbound calls and ongoing contact; handle inquiries and requests promptly via phone and email
Plan and organize sales activities, including phone sales, lead generation, sales tracking reports, and follow-up on quotations and orders in coordination with Territory Sales Managers and Dealers
Maintain and update the SalesLogix CRM database; ensure accurate information distribution to internal personnel and customers; respond to information requests in a timely and professional manner
Collaborate with service and technical personnel to develop new ideas to meet evolving customer needs and ensure smooth order execution, including safety compliance

Job description

Celebrating our 82nd year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our SUCCESS. We strive to deliver superior service to all our internal and external customers. If you provide excellent Customer Service, please continue reading to find out what we are looking for in a Customer Development Representative.

The Customer Development Representative promotes and sells existing Martin Engineering products and services and develops potential customer leads through phone contacts.

Specific Responsibilities:

Makes outgoing calls and prospects for customers. Maintains ongoing contact with established customers.
Plans and organizes sales activities, including phone sales, sales tracking reports, and lead generation. Coordinates activities with Territory Sales Managers and Dealers, including preparing and following up on sales quotations and orders.
Works with service and technical personnel to develop new ideas and innovations to meet ever-changing customer needs.
Maintains and updates the SalesLogix database.
Communicates and distributes required information to internal personnel, departments, and customers accurately, timely, and professionally by telephone, e-mail, and mail systems.
Answers incoming calls regarding products; responds to questions and requests for information promptly; informs sales staff of new requests for information.
Complies with OSHA/MSHA requirements regarding safety issues, use of safety equipment, material safety data sheets, etc.
Maintains constant contact with customer service to ensure smooth execution of customer orders.

Education, Experience & Training:

High school diploma or equivalent required.
One or more years of related sales/telesales experience is preferred.

Benefits and Perks

Flexible schedule with the ability to work from home a few days per week (once fully trained)
Medical
Dental
Vision
Prescription
Flexible Spending
Dependent Care Reimbursement
Company Paid Life Insurance
Company Paid Short-term & Long-term Disability
401k - with less than 30-day enrollment, no vesting schedule, & generous company match!
Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan.
Onsite Cafe'
Onsite Fitness Center
Generous vacation package
Tuition reimbursement
Martin Annual Rewards Program (bonus opportunity)
Casual dress policy
And much, much more..............