Legal Processing Representative

TITLE: Legal Processing Representative – Full-Time, Non-Exempt

DESCRIPTION: The Legal Processing Representative (LPR) reports to the Deposit Compliance Manager and manages day-to-day workflow and operational processes for all incoming garnishments, levies, summons and subpoenas. The LPR is responsible for all aspects of processing the aforementioned items received from a variety of third-party sources, including: State tax levy warrants for monies held, I.R.S. federal tax levies, Child Support State Agency garnishments, Circuit and Chancery Court garnishment orders, civil and criminal subpoenas, IRS summonses, Federal Grand Jury subpoenas, and other forms of legal process. The LPR is directly responsible for shared handling of receiving, logging, processing, answering, inputting general ledger entries, paying, and document retention, as well as answering all internal and external questions pertaining to the request until marked complete.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under minimum supervision, but in line with established policies and procedures, the LPR will perform a broad variety of operational duties in an engaging work environment, including but not limited to: 

• Prepare, type and/or generate a variety of simple court-related legal forms, documents, notices, letters, orders as well as other correspondence.
• Meet federal agency, state agency, or court standards for data entry and accuracy.
• Read, understand, and process, and file a variety of legal documents by certified mail and maintain complex legal records and paperless files.
• Properly address problems and determine when the request for confidential information should be furnished or refused.
• Ability to use good judgment to make appropriate on the spot decisions adhering to written policies and procedures.
• Assist Deposit Compliance Manager keep detailed written procedures up to date.
• Assist the Deposit Compliance Manager and other Legal Processing Representative, mentor, coach, and train frontline employees on an on-going and as-needed basis.
• And as time schedules allows, all other duties as assigned.

PREFERRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

• Required 2 years in banking experience and/ or paralegal work.
• Required 1 year experience with garnishment processing. 
• Excellent oral and written communication skills.
• Preferred expereience in deposit/ retail operations. 
• Strong work ethic, well-organized, efficient, detail-oriented, initiative-taker, able to work independently and as a part of a team, consisting of multiple members who work together daily in a remote working environment.
• Proficiency to work under pressure, multitask, and prioritize in a high volume, fast-paced environment and meet deadlines while maintaining a high attention to detail and accuracy.
• Ability to deal effectively and tactfully with customers, non-customers, and the personnel of other departments and branches.
• Tech-savvy and experience working with banking systems and software (i.e. Jack Henry Workflow, Silverlake, Xperience, Synergy, and MerdianLink Mortgage).
• Strong competency in MS Office Word and Excel and ability to learn and PowerPoint.
• Openness to learn Google G Suite (Gmail, Keep, Docs, Sheets, Slides).
• Agreeable to actively participate in meetings whether in-person or via Zoom with camera on.
• Knowledge of The Right to Financial Privacy Act (RtFPA) and Garnishments of Accounts Containing Federal Benefits.
• High school diploma and at least one (1) years of experience in a legal department, law firm, or relevant bank operations role.

BankFirst is an EOE, including vets/ disabilities.