Field Technician I

About the Role:

The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications. This candidate must currently reside within a 50-mile radius of Charlotte, NC and be willing to travel (expenses paid) regularly to client sites in the Greater Charlotte Area.

What You'll Do:

• Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications

• Provides technical information as needed for further diagnostic work, project planning, etc.

• Provides some base installation services and replacement of hardware components

• Follow provided work instructions and adheres to daily administrative tasks

What We're Looking For:

• Knowledgeable in manufacturers’ system design and specifications

• Able to diagnose, repair and replace computer system hardware components

• Able to effectively utilize associated tools, meters, adaptors, and other equipment

• Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.

• 1-2 Years of relevant work experience

• Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.

• Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications

• Must be able to drive a motor vehicle.

Working Conditions:

• Local and Long-Distance Driving

• Ability to work in low to the ground and or confined areas without restrictions

• Ability to climb and work on a ladder.

• Examples: under desks, counters, kiosks or checkout stands.

• Ability to consistently bend, squat and twist without restriction.

• Ability to drive/sit for long periods of time and travel on an airplane.

• Standby rotation and after-hours availability. 

• Ability to lift up to 50 LBS unassisted.

Key Skills

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.