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Account Manager - APAC

Roles & Responsibilities

  • University degree or equivalent practical experience
  • Fluent in Mandarin and English (any other language is a plus)
  • 3+ years of B2B sales experience in the mobile solutions sector (SMS, Voice and similar)
  • Located in the APAC region

Requirements:

  • Identify prospects, build pipelines and close deals to ensure long-term revenue in the APAC region
  • Manage APAC clients and drive their growth, closing new business opportunities
  • Collaborate with the operations team to deploy services and manage accounts according to Mitto's strategy
  • Participate in regional RFP responses and continuously identify client needs to influence the Mitto product roadmap

Job description

Join Mitto and be beyond! 🚀

 

Eager to go beyond? If so, we’d love to meet you!

We’re Mitto and we’re thrilled to be revolutionizing the way the world communicates through our Cloud-Communications-Platform-as-a-Service (CPaaS).

 

We were launched in 2013 with SMS and quickly blossomed beyond to include voice, chatbots, all major chat apps, and CRM/marketing platform integrations. We also developed pre-built tools for bulk campaigns and conversational support chats. We’re riding a wave into the future, and you can join! 🏄🏼

 

Here at Mitto, you’ll be working with a global team of people that’s spread out across 32 locations - and growing! We’re proud to be a group of curious minds that scour the landscape for whatever’s next in omnichannel communication. We’re adaptive, resilient, and determined. 💪 🧠

 

In joining Mitto, you’ll enjoy an endless array of opportunities and benefits. With us, you’ll get to skip the morning commute and work from the comfort of your own home! 🏠 Our team members also enjoy a supportive, engaging, and collaborative culture with flexible working hours.

 

The role: Account Manager

📍Location: APAC (remote)

 

As our next Account Manager, you’ll go beyond in developing, leading, and managing Mitto’s leads, prospects and clients in the APAC region. In return, you’ll be part of a global company that goes beyond for you too. We’ll give you everything you need to be ahead of tomorrow, everything you need to be beyond.

 

How you’ll go beyond: 📈 

  • Identify prospects, build pipelines and close deals ensuring long term revenue plans
  • Be responsible for sales and closing of the new business opportunities in the region
  • Manage clients located in APAC region and be responsible for their growth
  • Contribute by helping with a relationship with Mitto´s key accounts in the region
  • Work together with the operations team to deploy the service offered to the client and manage the account according to the Mitto team strategy
  • Prioritize and deliver a superior customer experience to strategic customers in the region
  • Participate in answering regional clients RFP for cloud telecommunications support
  • Continuously work with the client to identify needs and propose solutions making an impact on the Mitto product roadmap

 

What you bring to the table: 🤓

  • University degree or equivalent practical experience
  • Fluent in Mandarin and English (any other language is a plus)
  • Located in the APAC region
  • Willingness to contribute achieving regional annual KPIs
  • Experience in building strong relationships with decision makers
  • Detail oriented with strong organizational and time management skills
  • Excellent customer service skills with a customer driven focus and the ability to adapt quickly in a fast-paced environment
  • Ability to work cross functionally both internally and externally to execute deals
  • Self-motivated with a passion for sales and the ability to thrive in a results-driven environment
  • 3+ years of B2B sales experience in the mobile solutions sector (SMS, Voice and similar)
  • Experience in B2B sales to System Integrators, ERP systems, Cloud Solutions and Call Centers is a plus

 

How we’ll go beyond for you: 💗

  • A collaborative environment of talented individuals across the world that enables you, and every other team member, to make a direct impact on our collective success
  • Full flexibility in where, when, and how you work (remote-first culture, generous time off, flexible hours, lots of autonomy to do your best work)
  • From 25 days of paid time off to "New Baby" gift – in Mitto, we take care of your wellbeing in and outside of work
  • We want you not only to succeed in your role but grow with it, so we offer structured career planning and individual, “tailor-made” learning programs

 


Ready to take your career beyond?
 🚀

 

Then we’re ready to hear from you. Shoot us a message today. 📲

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