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Senior Director, Community Relations

Roles & Responsibilities

  • Bachelor's Degree or equivalent in public relations, marketing, health administration, social services, or a related field.
  • 9+ years of public affairs, community relations, or public policy experience.
  • Experience working with ad agencies, community-based organizations, public relations firms, or member advocacy.
  • Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.

Requirements:

  • Oversee and manage the community relations and marketing functions of the health plan in accordance with government and contractual guidelines and Centene’s mission and objectives.
  • Develop and execute local strategies to enhance the plan’s visibility through grassroots outreach activities and high-profile events, with a focus on Medicaid consumers.
  • Ensure effective integration of major service-area community relations programs with local initiatives and partnerships to maximize local impact.
  • Review and analyze reports, records and directives; confer with staff to obtain data required for planning, monitoring progress, and addressing problems, and solicit cross-disciplinary ideas to improve growth, member retention and branding.

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

This position requires the individual to live in the state of FL.

Position Purpose: Oversee and manage the community relations and marketing functions of the health plan in accordance with government and contractual guidelines and the mission, philosophy and objectives of Centene and the health plan.

  • Manage the development and execution of local strategies to enhance the Health Plan’s visibility in the community by developing high profile outreach activities and events, with a focus on grass-roots efforts for Medicaid consumers
  • Ensure effective integration of major, service area-wide community relations programs and strategies with local programs, initiatives and partnerships, responsible for maximizing the local impact of the health plan
  • Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities, such as new projects, status of work in progress, and problems encountered
  • Actively solicit across the health plan from all inside disciplines ideas to improve growth and member retention and branding of all product lines
  • Oversee and coordinate the marketing and community relations staff’s work flow and communicate established performance standards
  • Develop and ensure compliance with departmental objectives that are consistent with the health plan and corporate objectives

Education/Experience: Requires a Bachelor's Degree or equivalent in public relations, marketing, health administration, social services or related field. 9+ years of public affairs, community relations, or public policy experience. Experience working with ad agencies, community based organizations, public relations firms or member advocacy. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.

Licenses/Certifications: Current state driver’s license.

Pay Range: $148,000.00 - $274,200.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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