Business Development Lead, Retail

Business Development Lead, Retail

Are you commercially driven and excited about building new client relationships? Do you enjoy turning complex business challenges into meaningful digital solutions?

We are looking for a Business Development Lead to grow Reaktor’s retail presence in Amsterdam. We are looking for a Business Development Lead with an established network of personal relationships in Amsterdam and a track record of closing new business, who can take our target client list, strategize successful approaches for go-to-market, and close deals with the support of Reaktor colleagues. This is an opportunity to shape our market position, build long-term client partnerships, and play a key role in expanding our retail business.

Your success is measured by long-term impact, including:

• Growing a healthy and relevant retail sales pipeline

• Increasing Reaktor’s brand awareness and presence in the Amsterdam retail market

• Building meaningful dialogue with prospective and existing clients

• Winning new client projects and establishing long-term partnerships

• Contributing to sustainable account growth

We understand that building a market presence takes time. We are looking for someone who wants to build something durable — not just close quick deals.

It's up to you how you want to make this happen.

On a day-to-day basis, you may:

• Identify and engage potential retail clients in Amsterdam

• Initiate and lead meetings with senior stakeholders, independently or together with colleagues

• Explore client needs, objectives, and challenges through consultative dialogue

• Shape tailored solution approaches together with multidisciplinary teams

• Lead or co-lead proposal processes and commercial negotiations

• Contribute to the go-to-market strategy for the retail segment

• Develop thought leadership themes and participate in events, roundtables, and networking activities

• Help refine and evolve our new customer acquisition ways of working

• Support smooth transitions from sales to delivery and long-term account development

What We’re Looking For

We value different backgrounds and career paths. You don’t need to have done this exact role before. What matters most is:

• Strong commercial instinct and growth mindset

• Genuine interest in retail and its digital transformation challenges

• Ability to build trusted relationships across client organizations

• Consultative selling skills — understanding, anticipating, and articulating client needs

• Confidence navigating complex discussions around digital solutions and custom software

• Ability to operate independently while collaborating closely with a team

• Structured and strategic approach to developing opportunities

• Results-oriented mindset combined with long-term relationship thinking

• Experience working with custom software, digital transformation, or complex technology services — either as a provider or on the client side — is highly relevant.

• An existing network within the Amsterdam retail market is a strong plus, but not a prerequisite if you know how to build one.

• Experience working with global brands is beneficial.

What Makes This Role Interesting:

• You get to shape and grow a key market segment in Amsterdam

• You combine commercial leadership with strategic problem solving

• You work with multidisciplinary experts to create meaningful impact for clients

• You have real ownership and room to influence how we approach retail

• You can grow into a broader commercial leadership role over time

If you enjoy meeting new people, understanding their business context, and helping them discover impactful solutions — while being motivated by commercial outcomes — we’d love to hear from you.