Junior Travel Planning Specialist for Custom & Groups

Project Expedition, a fast-growing travel startup, is looking for a Travel Planning Specialist to join our Custom and Groups team. This role focuses on creating custom itineraries and quotes for travel advisors and their clients. If you enjoy travel, problem-solving, and finding the right solution for complex requests, you’ll fit right in.

As part of the Custom and Groups team, you’ll design, quote, sell, and support custom experiences for travelers around the world. You’ll work on everything from one-off private tours to large leisure or corporate group programs.

Responsibilities:

• Provide timely and professional support to travel advisors and their clients

• Collaborate with tour operators worldwide to design custom and group travel itineraries

• Develop personalized proposals and quotes tailored to each group’s requirements

• Oversee requests ranging from single private tours to multi-day group programs

• Resolve issues on the fly to ensure smooth travel experiences

• Recommend creative activities and unique experiences to elevate trips

• Maintain and update tour content, pricing, and operational details for custom and group programs

• Coordinate capacity, schedules, and logistics with vendors and partners

• Keep advisors and operators informed of itinerary or schedule updates

• Assist advisors and group leaders with questions, bookings, and program details

• Track penalties, costs, agreements, and critical deadlines

• Review guest feedback and share actionable insights to enhance future programs

The ideal candidate:

• 3–4 years of experience in travel, tourism, or hospitality

• Clear written and verbal communication

• Comfortable working in Microsoft Word, Excel, and PowerPoint

• Able to handle several open requests at the same time without things slipping

• Detail-oriented and organized

• Works well with a team but can manage tasks on their own too

• Fluent in English — other languages are a bonus

• Experience with group programs or custom itineraries

• Familiarity with booking or reservation platforms

Benefits include:

• Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility)

• 15 days of leave (increases to 20 days at 2 years tenure)

• Company Healthcare Plan (Company contribution $9K)

• 401K company plan

• Annual work from home budget $500

• Annual training budget of $250

• TSA Precheck (worth $80)

• Annual Project Expedition tour credits of $750

• Employee discounts on thousands of tours and activities

Additional Information

While we’re excited to grow our team across the U.S., we’re currently unable to hire employees residing in California or New York.

Please note that while this is a remote position, it is not suitable for digital nomads. Employees must be based in the United States and will have an allocation of time that they can work remotely in other destinations.

Project Expedition is growing very rapidly, and we expect that this role will evolve over time. As a result, you will not only have the chance to make a direct impact on a growing company, but you will also have the opportunity to shape and influence your career path. This position is great for someone who thrives without a lot of structure, works independently, responds well to change and a fluid working environment, and who always tries to find a better way of doing things.