Collaborative team player; able to work with all internal departments
Able to handle pressure and always maintain composure
Computer literacy; able to work two monitors
Requirements:
Gather and enter necessary information and demographics required for EMS claims and update patients' files
Collaborate with internal departments to understand workflow and coordinate payment of EMS claims
Work with external parties including hospitals, insurance providers, attorneys, and patients to obtain and verify information
Search websites and hospital systems to obtain additional patient information needed to process claims and add to patient records
Job description
Overview
Digitech is seeking a Patient Research Specialist to support the Patient Billing Department in any and all areas related to our clients’ private pay patients. This position requires some Billing experience, and strong attention to detail.
100% remote job opportunity.
The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Responsibilities
Summary:
The Patient Research Representative is primarily responsible for gathering and entering necessary information and demographics required for payment of EMS claims, and entering that information into patients' files. High attention to detail, accuracy, the ability to handle a heavy workload on deadlines is required.
Essential Duties And Responsibilities
Work internally by gaining an understanding of all departments and how they work together toward payment of all EMS claims
Work with external parties, including but not limited to hospitals, insurance providers, attorneys and the patients we serve
Search various websites and hospital systems to obtain additional patient information needed to process claims, and add that information to the pateints' records
Skills/Experience Required
Ability to multi-task
Collaborative team player; able to work with all internal departments
Able to handle pressure and always maintain composure
Computer literacy; able to work two monitors
Strong follow-through
Punctual
Dependable
Quick learner
Accountable for your work
Comfortable asking questions
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401 (k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
