Collection Specialist

How you will impact the organization…

We are looking for a Collections Specialist to join our Consensus Finance Operations team.  The ideal candidate is a self-starter with great attention to detail and customer service skills.  The ability to be flexible with daily responsibilities, work independently but also in a team environment is very important.

The value you will deliver…

• Monitoring customer account details for nonpayment, delayed payments, and other irregularities
• Researching and resolving payment discrepancies
• Following up on past due accounts and collecting payments, both via email and phone contacts. Developing and maintaining relationships with customers to expedite collections. 
• Under the supervision of the collections management, negotiating payment arrangements, working with third party collections, and recommending write offs 
• Maintaining, reviewing, and analyzing A/R aging reports with periodic status updates with the account management team
• Assisting with other tasks as assigned by collections lead or management and supporting the AR team with ad hoc projects.  Be a team player! 
• Answer phone calls and help customers
• Assist with project work as necessary.
• Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

• 3+ years of collections experience with a high volume of accounts, this role will work with a minimum of 500 accounts. 
• 1+ years of experience with Oracle Financials software. 
• Intermediate Excel skills, including Lookups and Pivot Tables.
• Strong knowledge of billing procedures and collection techniques.
• Excellent customer service and problem-solving skills.
• Strong analytical and detail-oriented mentality.
• Ability to multitask in a fast-paced environment.
• Exceptional organizational skills with the ability to multitask and correctly prioritize.
• Strong verbal and written communication skills.
• Ability to clearly communicate in a business environment verbally and in writing.
• High attention to detail.

You will stand out if you also have…

• 1+ years of experience in Salesforce.

Additional details… 

• Location requirements: Fully remote within the U.S. (Los Angeles or Las Vegas preferred.)
• Travel requirements: Up to 10% travel.
• Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
• Technology requirements: Reliable, high speed internet.
• Eligible for sponsorship: No

The salary range for this role is $53,000 - $68,000 USD annually.  The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.