Key Facts

Remote From:

Full time

Entry-level / graduate

English

Hard Skills

Electronic Referrals Queue Management Client Services Referral Marketing Calendar Management Cross-Functional Collaboration Customer Data Management System Administration Health Administration Client Services Organizational Structure

Other Skills

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Record Keeping
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Microsoft Office
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Communication
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Relationship Building
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Multitasking
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Teamwork
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Proactivity
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Detail Oriented
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Social Skills

Roles & Responsibilities

Previous experience in intake coordination, referral management, client services, or healthcare administration.
Strong organizational skills with the ability to manage multiple referrals and inquiries simultaneously.
Excellent communication and interpersonal skills for building relationships with referral partners and families.
Proficiency with administrative systems, scheduling software, and Microsoft Office or similar tools.

Requirements:

Manage incoming client referrals and ensure all necessary information is collected to initiate the intake process.
Serve as the primary point of contact for referral sources, maintaining strong professional relationships.
Gather and verify client information required to place clients on the waitlist.
Maintain accurate records of referrals, inquiries, and waitlist status in the company's systems.

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

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Job description

Job Opening: Intake & Referral Coordinator

Location: South Africa - Remote (US Hours)
Type: Full-Time
Hours: Monday to Friday, 9 AM - 5 PM EST

Key Responsibilities:

Manage incoming client referrals and ensure all necessary information is collected to initiate the intake process.
Serve as the primary point of contact for referral sources, maintaining strong professional relationships.
Identify and develop new referral sources to support company growth.
Gather and verify client information required to place clients on the waitlist.
Maintain accurate records of referrals, inquiries, and waitlist status in the company’s systems.
Communicate clearly with families, providers, and internal teams regarding intake status and next steps.
Coordinate with clinical and administrative teams to ensure smooth onboarding of new clients.
Monitor referral trends and provide feedback to leadership on opportunities for growth.

Requirements

Previous experience in intake coordination, referral management, client services, or healthcare administration preferred.
Strong organizational skills with the ability to manage multiple referrals and inquiries simultaneously.
Excellent communication and interpersonal skills for building relationships with referral partners and families.
Ability to work independently and proactively identify growth opportunities.
High attention to detail and accuracy when collecting and managing client information.
Proficiency with administrative systems, scheduling software, and Microsoft Office or similar tools.
Experience in healthcare, behavioral health, or ABA services is an advantage.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.