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Senior Operations Integration Associate , Portfolio Data - Remote

Roles & Responsibilities

  • Experience leading onboarding/integration of partner firms onto portfolio data or portfolio accounting systems in a financial services environment
  • Strong data mapping, validation, and exception-resolution skills, including historical performance conversions
  • Familiarity with portfolio accounting systems and vendor platforms (e.g., Tamarac, GeoWealth) and collaboration with cross-functional teams (Partnership Integration, Operations, Billing, Compliance, Technology)
  • Excellent communication and project-management skills to serve as primary liaison to partner firms and coordinate internal/external stakeholders

Requirements:

  • Lead and support end-to-end operational integration for acquired and partner firms related to portfolio accounting systems, ensuring alignment with EP standards and strategic objectives
  • Coordinate onboarding and configuration of data within EP's portfolio accounting systems, including client accounts, households, investments, billing groups, and client portals
  • Audit and validate converted data for completeness and accuracy, and resolve discrepancies in partnership with internal teams and vendors
  • Partner with vendors (e.g., Tamarac, GeoWealth) to execute integration deliverables, track progress, clarify requirements, and ensure timelines and quality standards

Job description

The Senior Operations Integration Associate, Portfolio Data is a key contributor to the successful onboarding of new partner firms onto the EP Wealth platform, with a dedicated focus on portfolio accounting systems. This role leads and supports the transition of partner firm portfolio data and workflows into EP’s environment, ensuring client accounts, investments, billing, and historical performance are accurate, complete, and aligned with EP standards.

The Sr. Associate serves as a primary liaison to newly acquired partner firms while collaborating closely with internal Partnership Integration, Operations, Billing, & Technology teams, along with external vendors, to deliver a seamless integration experience and consistent operational excellence across the firm.

 

Job Description

  • Lead and support end-to-end operational integration for acquired and partner firms as it relates to portfolio accounting systems, ensuring alignment with EP standards, systems, and strategic objectives.
  • Serve as the primary point of contact for partner firms on portfolio data topics, learning legacy workflows and translating them into EP’s standardized setup and operating model.
  • Coordinate the onboarding and configuration of data within EP’s portfolio accounting systems, including client accounts, households, investments, billing groups & client portals.
  • Responsible for the success of historical performance conversions, including mapping, validation, and exception resolution to ensure continuity and accuracy of client performance reporting.
  • Audit and validate converted data for completeness and accuracy, partnering with internal teams and vendors to resolve discrepancies.
  • Partner closely with vendors (e.g., Tamarac, GeoWealth) to execute integration deliverables; track progress, clarify requirements, and hold vendors accountable to timelines and quality standards.
  • Collaborate with Partnership Integration, Operations, Billing, Compliance, and Technology teams to coordinate dependencies, manage issues, and ensure smooth cutover planning and execution.
  • Monitor and troubleshoot system & data issues (custodian feeds, imports, mappings, reporting outputs), escalating as appropriate and driving issues to resolution.
  • Develop, refine, and scale repeatable integration workflows, templates, and best practices to improve accuracy, efficiency, and consistency across future integrations.
  • Support post-integration stabilization, including training/enablement for partner firm users (as needed), post-conversion audits, and documentation of final setup decisions.
  • Research and resolve routine to complex operational issues, escalating as appropriate.
  • Lead or contribute to cross-functional initiatives, system integrations, and operational projects.

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