Senior Design Manager / Product Experience Lead (UI/UX)

Role Overview

We are seeking a highly experienced Senior Design Manager / Product Experience Lead to drive the design vision, strategy, and execution across enterprise digital products. This role will lead the UI/UX function, ensuring the delivery of high-quality, user-centered experiences across web and mobile platforms while aligning design initiatives with product strategy and business objectives.

The ideal candidate will be a design leader, strategist, and operator who can manage design teams, collaborate across departments, engage with enterprise clients, and ensure design excellence across complex digital ecosystems.

This role plays a critical part in bridging business goals, product strategy, and user experience, ensuring that digital products are intuitive, scalable, and impactful.

Design Strategy & Experience Leadership

• Define and execute the overall UI/UX strategy across multiple digital products and client engagements.
  
• Champion user-centered design principles across the organization.
  
• Lead the complete product design lifecycle, including research, information architecture, wireframing, prototyping, visual design, and usability validation.
  
• Establish scalable design systems, interaction standards, and design governance frameworks.
  

Design Team Leadership

• Lead and mentor a team of UI/UX designers and product designers, fostering a culture of innovation and design excellence.
  
• Assign and manage design tasks, priorities, and delivery timelines across projects.
  
• Conduct design reviews and provide strategic guidance to ensure consistency and quality.
  
• Support designers in solving complex product challenges and improving design maturity.
  

Product & Engineering Collaboration

• Partner closely with Product Owners, Product Managers, and Engineering teams to translate business requirements into intuitive product experiences.
  
• Participate in product architecture discussions to ensure experience considerations are embedded early in the development lifecycle.
  
• Identify and resolve usability gaps, workflow inefficiencies, and product experience issues.
  

Client & Stakeholder Engagement

• Engage directly with enterprise clients and key stakeholders to understand product vision, user requirements, and business goals.
  
• Lead design presentations, solution walkthroughs, and stakeholder reviews.
  
• Translate complex business needs into clear, effective product experiences.
  

UX Research & Experience Optimization

• Lead usability testing, user research, and experience analysis to identify opportunities for improvement.
  
• Utilize data and user insights to enhance product usability, engagement, and performance.
  
• Continuously optimize product interfaces based on user behavior and feedback.
  

Cross-Functional Collaboration

• Collaborate with Sales teams to support design-led proposals, product demonstrations, and solution conceptualization.
  
• Work with Marketing teams to design and optimize conversion-focused landing pages and digital experiences.
  
• Partner with leadership teams to ensure design contributes to organizational growth and product success.
  

Innovation & Experience Excellence

• Drive innovation through modern UX methodologies, emerging technologies, and design experimentation.
  
• Introduce improvements in interaction models, visual systems, and product usability.
  
• Promote a culture of design thinking and continuous improvement across teams.
  

Required Skills & Expertise

• Strong expertise in UI/UX design for complex digital products
  
• Deep understanding of product design strategy and user-centered design frameworks
  
• Proven experience leading design teams and managing design operations
  
• Expertise in design systems, usability testing, and UX research
  
• Strong stakeholder communication and client presentation skills
  
• Ability to collaborate across product, engineering, marketing, and sales teams
  
• Strong analytical and problem-solving skills with a business-oriented mindset
  

Tools & Technologies

• Figma (Design systems, prototyping, collaboration)
  
• Adobe Creative Suite
  
• UX research and usability testing tools
  
• Collaboration tools such as Jira, Confluence, and Notion
  

Qualifications

• 10+ years of experience in UI/UX or product design
  
• 4+ years of experience in design leadership or management roles
  
• Proven experience designing enterprise-grade digital products
  
• Strong portfolio demonstrating UX thinking, product strategy, and interface design
  

Success Metrics

• Delivery of high-quality, scalable product experiences
  
• Client and stakeholder satisfaction with design outcomes
  
• Improvement in usability, engagement, and conversion rates
  
• Efficiency and productivity of the design team
  
• Design contribution to product success and business growth