E-Commerce Content Administrator at Brand Momentum

Contract: Part-Time Permanent

Hours: 25/week (4 days/week)

About the Role

We are looking for a highly organized and detail-driven e-Commerce Content Administrator / Project Coordinator to support our growing digital and retail programs. This role is ideal for someone who thrives in fast-paced environments, enjoys working with data, and understands the nuances of CPG e-commerce content management.

If you are someone who brings accuracy, strong communication, and advanced Excel capabilities — and can confidently work both independently and cross-functionally, this role is a great fit.

Status: Open Position

What You’ll Do

As the e-Comm Content Administrator / Project Coordinator, you will play a key role in ensuring our products are accurately represented across multiple retail partners. Responsibilities include, but are not limited to:

• Maintain and update the Master Tracker for all SKUs, including rollovers, changes, and new product setups
• Ensure content accuracy and integrity across various retailer eCommerce systems
• Partner with brand teams and creative vendors to track and organize PDP assets (images, copy, specs, etc.)
• Act as administrator/back-up for Amazon PDP content
• Manage Walmart PDP content updates for multiple products
• Conduct routine system and content audits to ensure data accuracy and consistency
• Prepare customer/vendor setup forms and coordinate follow-ups with retail partners
• Manage customer profiles, including vendor manuals, requirements, and retailer-specific processes
• Respond to internal inquiries related to eCommerce data and content
• Proactively follow up with internal and external stakeholders to keep workflows on track
• Monitor product launches, changes, and removals to ensure timely updates across systems
• Perform other related tasks as needed within the scope of the role

What You Bring

• Advanced Excel skills (VLOOKUP, pivot tables, formulas, data organization)
• Strong administrative/data management experience — digital content management preferred
• Understanding of CPG eCommerce workflows and retailer platforms
• Excellent communication skills — professionally written and spoken English; French is an asset
• Exceptional attention to detail and sense of urgency
• Ability to manage multiple projects and tight timelines with minimal supervision
• Ability to work collaboratively within a team and independently
• Strong follow-up and accountability skills
• Proficiency with Microsoft Office

Who You Are

• Friendly, approachable, and professional
• Confident and comfortable working with cross-functional teams
• Open to growth, coaching, and career development
• Adaptable and receptive to feedback and change
• Emotionally intelligent and able to maintain strong working relationships

About Brand Momentum:

Nationally Integrated Leader: We're a leading Sales, Marketing, and Retail agency with headquarters in Toronto and Montreal, fostering authentic and enduring human connections across the nation.

Rooted in Goodness, we take pride in being a three-time winner of Canada's Top 100 Best Workplaces® and one of Canada's fastest-growing companies. This recognition reflects our commitment to "Goodness," a core value that permeates everything we do.

Enduring Success: at Brand Momentum, we're not just about achieving success, it's about sustaining it. We're an enduring market leader in quality and innovation, fostering a fun culture where both employee and client aspirations can be realized.

Delivering on Promises, we're passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.

Core Values: our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.

Sustainability: Brand Momentum is giving top priority to sustainable suppliers. By collaborating with our vendors and clients, we will work to offset the environmental impact of our programs, contributing to a greener future.

Diversity and Inclusion, At Brand Momentum, we're dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes, and it's a fundamental part of our organizational identity.

Apply Now!