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Partner Relationship Manager (Remote, US)

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Problem Solving
  • Communication
  • Teamwork
  • Open Mindset
  • Verbal Communication Skills
  • Relationship Building

Roles & Responsibilities

  • 3+ years of sales or B2B sales experience, preferably in the Animal Health Industry
  • Experience working in Veterinary/Pet care
  • High school diploma or equivalent; Bachelor's Degree preferred
  • Excellent written and spoken communication skills

Requirements:

  • Manage the sales cycle with veterinary practices from lead generation and cold-call outreach to demo, clinic close, and onboarding.
  • Proactively identify solutions to customer pain points and articulate Koala's value proposition.
  • Stay current on industry trends and evolving needs of the animal health community.
  • Provide a best-in-class prospect experience with proactive communications and consistent follow-up, turning each interaction into a delightful experience.

Job description

At Koala Health, we have our eyes set on an ambitious goal: to make managing your pet’s health simple and delightful. We’ve already launched our pharmacy service that allows people to shop for their pets’ medications and supplements online and get them delivered to their doorstep in presorted medication pouches. Now we’re focused on continuing to improve that experience while building a suite of new products and services that will make the pet health experience even better. 

We are looking for a Partner Relationship Manager to manage our growing B2B channel. In this role you will work closely with Veterinary Practices on enabling and improving their home delivery pharmacy solution. You will work cross-functionally with our Product, Customer Service, and leadership teams to deliver the best pet health experience for all!


What you'll do:
  • Manage the sales cycle with veterinary practices from lead generation and cold-call outreach, to demo and clinic close and through clinic onboarding
  • Proactively identify solutions to pain points and needs our potential customers have regarding the value of Koala’s unique service
  • Remain current on industry trends and evolving needs of the animal health community
  • Provide a best-in-class experience for our prospects, including proactive communications and consistent follow up and follow through.
  • Understand that each interaction is about more than solving a single problem, but an opportunity to create a delightful experience

  • What you'll need:
  • High school diploma or equivalent, Bachelors Degree preferred
  • 3+ years of sales experience or B2B sales experience, preferably in the Animal Health Industry
  • Experience working in Veterinary/Pet care
  • Excellent communication skills (spoken and written)
  • Animal lover - Not required, but definitely a plus

  • Why you'll love Koala Heath:
  • We know that not everyone will have all these skills on day one.
  • We value a learning mindset and individuals who are invested in our mission.
  • We are a remote-first company offering our employees the flexibility of working from home.
  • We offer a competitive salary and a chance to own a part of the company in the form of equity.
  • We cover medical, dental, and vision insurance with partial coverage for your partner and dependents.
  • Other benefits include unlimited PTO and a 401(k) retirement account.
  • Koala Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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