Test Engineer II

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are seeking a Test Engineer to execute test strategies and plans for our messaging and voice platforms.

We are looking for a Test Engineer who will:

• Collaborate with product owners, developers, and the Senior Test Engineer to deliver high‑quality features and fixes.

• Create and maintain test cases and data from defined test plans and acceptance criteria.

• Execute functional, integration, regression, and exploratory testing, clearly documenting results and defects.

• Develop, run, and maintain automated tests within existing frameworks and CI/CD pipelines.

• Log clear, reproducible defects, participate in triage, and work with developers to validate fixes.

• Contribute to testing and release documentation and continuously improve team QA practices.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in Computer Science, related field, or equivalent practical experience

• 2-4 years of experience in a professional software or SaaS development environment as a Test Engineer, QA Engineer, or similar role

• 2+ years of experience working in Agile or SAFe development environments

• Experience testing web applications and APIs (REST/SOAP), including developing and executing test cases from user stories or acceptance criteria

• Experience executing and maintaining automated tests (UI, API, or component level) using common test automation tools and frameworks

• Hands-on experience with API testing tools such as Postman, Bruno, or similar

• Solid understanding of relational databases and ability to write basic to intermediate SQL queries for test data setup and validation

• Familiarity with CI/CD pipelines and integrating automated tests into build and deployment workflows

• Experience testing messaging, mobile, or communications systems (SMS, MMS, RCS, Voice) across multiple devices and networks

• Experience with or interest in AI-powered development or testing tools (for example, Cursor AI, GitHub Copilot, or similar)

• Ability to work in a Brazil-based CLT contract position  

• Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits 

• Work from Home

• Employee Belonging Groups

• Medical / Dental / Life Insurance

• Meal Voucher

• Day-care benefits

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

#LI-Remote

#LI-CA1

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.