8+ years of product design experience, including platform or multi-product environments
Experience designing enterprise portals, platform shells, or cross-application ecosystems
Strong expertise in information architecture and navigation design
Experience defining and governing design systems or global UX standards
Requirements:
Lead the design of the Global Experience Platform, including the portal shell, way-finding, and cross-application UX contracts and interaction standards
Define the portal information architecture and global navigation principles for multi-application ecosystems
Establish and govern durable UX patterns, workflow context presentation standards, and global UX behavior across applications
Create adoption materials and onboarding guidance for product teams and measure usage to iterate on standards
Job description
Speridian Technologies is recruiting for a Principal Product Designer - Global Experience for our State of California Client, the Department of Healthcare Services, Behavioral Health. This person will be part of a long-term, fully budgeted, state-of-the-art, extremely vast technical modernization project.
This is a remote role; however, there may be meetings in the Sacramento area several times a year. Candidates are expected to work business hours, Monday-Friday, Pacific Time Zone.
Join DHCS’s Behavioral Health Transformation: Where Purpose Meets Innovation Location: Remote
Why DHCS? At DHCS we are leading a transformative journey in Behavioral Health, reshaping systems and services to ensure better outcomes for communities across California. Our Behavioral Health transformation initiative is more than a project—it’s a movement to make California a leader in accessible, high-quality health services. We’re setting the stage for a new era of government services built on agile methodologies, cutting-edge technology, continuous improvement, and a relentless commitment to serving the public good. At DHCS, we’re looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.
Our core values are what make us successful and define the impact we have on the DHCS program and California’s citizens.
Partnership: Respect Other, Practice Empathy, Earn Trust
Ownership: Take Accountability, Show Reliability, Act with Integrity
Principal Product Designer – Global Experience About the Role We are seeking a highly strategic, systems-oriented Principal Product Designer to lead the design of a unified global experience that serves as the foundation for multiple mission-critical applications. This is not a feature design role. This is a platform design leadership role. You will own the design of the global application shell, navigation system, way-finding experience, and cross-application UX standards that enable independent product teams to operate within a single, coherent digital environment. You will define how users discover, enter, orient within, and move across applications — without re-learning core behaviors. You will work directly with executive product leadership and engineering to translate enterprise platform strategy into durable user experience standards that scale. What You’ll Own You will serve as the principal designer for the Global Experience Platform, including:
Way-finding and the public-to-authenticated “front door” experience
Information architecture across the portal
Global navigation systems and orientation patterns
Cross-application UX contracts and interaction standards
Workflow context presentation patterns (how state, progress, and status are surfaced consistently)
Global UX behavior standards across applications
Adoption materials and onboarding guidance for product teams integrating into the platform
You will define how identity context, workflow context, and application context are experienced inside the unified interface. You will not design individual program workflows or feature-level interactions within application teams. You will define the patterns those teams build within. What You’ll Do Global Experience Strategy
Translate enterprise platform strategy into scalable UX systems
Define and evolve the portal’s information architecture
Establish global navigation principles that support multi-application ecosystems
Design durable patterns that prevent fragmentation while preserving team autonomy
Way-Finding & Entry Experience
Design the public-facing portal entry experience (“front door”)
Ensure continuity between public information and authenticated user environments
Create clear orientation models for different user roles and organizational contexts
UX Standards & Governance
Define authoritative global UX patterns and interaction contracts
Establish workflow context presentation standards
Create reusable design patterns and guidelines for application teams
Balance flexibility and standardization through principled design decisions
Adoption & Enablement
Develop onboarding materials and integration guidance for product teams
Document UX standards and platform expectations
Support application teams adopting the global experience framework
Measure adoption and iterate on standards based on real-world usage
What Success Looks Like
Users can enter the portal and understand where they are and what to do
Multiple applications feel coherent without feeling identical
Navigation and orientation patterns remain consistent across applications
Workflow state is surfaced clearly and predictably
Application teams adopt global UX patterns without resistance
The portal experience scales without fragmenting
Who You Are You are a systems thinker who designs ecosystems, not screens. You are comfortable operating at the architecture level — defining structure, hierarchy, and interaction models that guide multiple product teams. You balance strategic clarity with hands-on execution. You can design frameworks, document standards, and prototype interactions while partnering deeply with engineering. You are self-directed and comfortable owning ambiguity. Required Experience
8+ years of product design experience, including platform or multi-product environments
Experience designing enterprise portals, platform shells, or cross-application ecosystems
Strong expertise in information architecture and navigation design
Experience designing role-based or multi-tenant user experiences
Experience defining and governing design systems or global UX standards
Demonstrated ability to influence multiple product teams without direct authority
Highly Valued Experience
Experience designing experiences that integrate identity and role-based access systems
Experience working with workflow-driven or stateful systems
Experience in regulated industries (healthcare, public sector, financial services)
Experience building adoption materials or internal enablement frameworks
Core Competencies
Systems thinking
Information architecture expertise
Platform-level UX governance
Strong written communication
Facilitation and alignment skills
Ownership mentality
Ability to create structure in complex environments
Why This Role Matters The global experience platform defines how users discover, enter, and move across critical applications. Its coherence determines whether the system scales cleanly or fragments over time. This is an opportunity to shape a durable, enterprise-level experience foundation that enables long-term usability, adoption, and operational excellence.
Speridian Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities during the application process.
