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Loan Officer

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Office
  • Rapport Building
  • Multitasking
  • Time Management
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Problem Solving

Roles & Responsibilities

  • 2+ years of related experience in Consumer Lending Sales or a similar field
  • High school diploma required
  • Intermediate knowledge of the residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
  • Intermediate computer skills including Encompass (LOS), Velocify (CRM) and MS Office products

Requirements:

  • Assist clients in the loan application process, advise on suitable loan products, and ensure seamless transactions from start to finish.
  • Speak with borrowers to assess loan requirements and present options, benefits, and recommendations.
  • Serve as the go-to contact for borrowers throughout the loan process, coordinating with the operations team for a smooth experience.
  • Manage a large pipeline using technology and CRM/LOS tools, and support purchase transactions through the nationwide realtor referral network; maintain KPI targets.

Job description

Job Title:

Loan Officer

Location:

Remote Texas

What you'll do:

As a Loan Officer - Inside you'll be responsible for assisting clients in the loan application process, providing expert advice on loan products, and ensuring seamless transactions from start to finish. You'll build rapport, analyze financial situations and determine the appropriate loan product to meet our client’s goals.
  • Speak with borrowers to assess their loan requirements. Consult with clients on loan options that are best suited for their needs; clearly present benefits and options.
  • Be the go-to person for the borrower throughout the loan application process. Ensure a seamless and smooth process for the client by building a strong partnership with the operations team.
  • Utilize technology to multitask and manage a large pipeline. Assist borrowers with purchase transactions by utilizing our nationwide realtor referral network.
  • Maintain pre-established daily, weekly, and monthly KPI’s (Key performance indicators). Assist with other tasks as requested by managers, management and leadership team.

What you'll need:

  • 2+ years of related experience in Consumer Lending Sales or similar field.
  • High school diploma required.
  • Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services.
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate computer skills including Encompass (LOS), Velocify (CRM) and MS Office products.
  • Advanced speaking and writing communication skills.

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

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