Revenue Analytics & Partner Success Manager

Who We Are:

PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error. 

The Role:

The Revenue Analytics & Partner Success Manager serves as the performance and insight engine behind DoseSpot’s partner growth initiatives.

Reporting to the Partner Strategy & Revenue Director, this role drives measurable revenue impact by ensuring data integrity, surfacing actionable insights, and optimizing conversion and revenue outcomes across patient and provider affordability and support programs, program waterfalls, and enablement initiatives.

This is not a pure analytics role — it will also involve relationship management.

You will combine deep analytical rigor with direct partner engagement, translating performance data into clear recommendations and leading tactical discussions that improve expansion and retention within assigned accounts.

This role is designed for a versatile, scrappy operator who can move seamlessly between data analysis, internal collaboration, and commercial execution.

Key responsibilities:

Revenue Performance & Analytics

• Own performance reporting across provider and pharma partner programs (affordability programs, patient support, program waterfalls, enablement initiatives, etc.)

• Maintain and enhance Salesforce (DS Connect) reporting structures and data integrity

• Identify revenue leakage, conversion gaps, and optimization opportunities

• Refine waterfalls, eligibility logic, and program configurations to improve financial outcomes

• Build dashboards and recurring reporting packages to support Director-level strategy and executive communication

• Partner with Product, Data, and Engineering teams to implement and validate revenue optimization initiatives

• Measure and quantify revenue and conversion impact of changes

Partner Engagement & Expansion Execution

• Serve as day-to-day performance contact for assigned partner accounts

• Lead data-driven performance reviews and optimization discussions

• Translate analytics into actionable growth recommendations

• Identify expansion opportunities within existing agreements and support execution

• Support renewal preparation with clear performance narratives and measurable impact

• Surface retention risks early and recommend mitigation strategies

Cross-Functional Influence

• Provide insight-driven recommendations that inform product and program evolution

• Collaborate closely with the Director to align analytics with partner growth strategy

• Ensure internal teams are aligned on performance priorities and optimization initiatives

What you'll bring:

• Bachelor’s degree or equivalent experience

• 5+ years in revenue analytics, revenue operations, customer success, account management, or commercial SaaS roles

• Strong analytical and problem-solving capabilities

• Experience working in Salesforce or similar CRM/reporting systems

• Experience working with SQL

• Ability to translate complex performance data into clear business recommendations

• Comfort engaging directly with external stakeholders in performance discussions

• Pharma and health-tech experience preferred

• High ownership mindset with ability to operate autonomously in a lean, fast-paced environment

Working Conditions & Environment

• Fully remote role within the United States; the preferred locations for this role is Research Triangle, NC, Atlanta, GA, Charlotte, NC, or Nashville, Tennessee.

• Periodic travel (approximately 10-20%) for team meetings or partner sessions.Operates in a fast-paced, growth-oriented, PE-backed SaaS environment.

• Requires cross-functional collaboration across Product, Sales, and Customer Success.

• Success requires balancing structured analytical execution with responsive collaboration in a remote-first environment.

Benefits & Perks:

🌍Remote work environment with a flexible work schedule to encourage work-life balance

✈Annual company offsite

🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

💰401(k) company match

💸One-time workspace reimbursement to help you optimize your remote workspace

DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.