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Account Executive, FluentStream

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Relationship Building
  • Time Management
  • Teamwork
  • Social Skills
  • Coaching

Roles & Responsibilities

  • 3-5 years of sales or business development experience in SaaS/UCaaS/managed services with partner-driven environments (MSPs, IT consultants, or channel partners)
  • Ability to manage a structured sales process and progress opportunities through multiple stages
  • Strong communication and interpersonal skills with the ability to build trust quickly and present to business decision-makers
  • Experience using CRM tools (Salesforce strongly preferred) and sales engagement tools; collaborative team player with cross-functional experience

Requirements:

  • Prospect and qualify new business opportunities via outbound outreach, inbound leads, and partner referrals, building and maintaining a healthy pipeline
  • Manage the full sales cycle from discovery and product demonstrations through proposal, negotiation, and close
  • Deliver tailored product demonstrations and conduct discovery to connect solutions to customer needs and workflows
  • Collaborate with channel partners and cross-functional teams (Sales, Marketing, and Customer Success) to drive opportunities, onboard referral partners, and ensure a strong customer experience; maintain accurate Salesforce records and provide reliable forecasts

Job description

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. 

About FluentStream: 

FluentStream is a fast-growing provider of cloud-based communication solutions designed for small and medium-sized businesses. We empower businesses with a modern, enterprise-grade phone system that’s easy to use, reliable, and cost-effective. As a preferred vendor for various franchise networks and business communities, we help organizations streamline their communications while delivering exceptional customer experiences. 

About the Role: 

We’re looking for a motivated and growth-oriented Account Executive to join our expanding sales team. This role is ideal for sales professionals with early experience who are ready to take greater ownership of the sales cycle and play an active role in driving revenue growth. 

As an Account Executive, you’ll manage opportunities from first conversation through close, working with both direct prospects and channel partners to build pipeline and win new business. You’ll collaborate across teams, strengthen partner relationships, and continue developing your consultative selling and negotiation skills as you grow within the organization. 

What You’ll Do: 

  • Prospect and qualify new business opportunities through a mix of outbound outreach, inbound leads, and partner referrals 
  • Manage the full sales cycle from discovery and product demonstrations through proposal, negotiation, and close 
  • Build and maintain a healthy pipeline of qualified opportunities through consistent outreach, follow-up, and relationship building 
  • Conduct discovery conversations to understand customer challenges, business goals, and technical requirements 
  • Deliver tailored product demonstrations that clearly connect our solutions to customer needs and workflows 
  • Work closely with existing channel partners to uncover new opportunities and strengthen ongoing relationships 
  • Identify and help onboard new referral partners to expand market reach and drive incremental revenue 
  • Maintain accurate opportunity tracking and activity updates in Salesforce and provide reliable pipeline forecasts 
  • Collaborate with Sales, Marketing, and Customer Success teams to ensure a strong customer experience from first contact through onboarding 

Experience We’re Looking For: 

  • 3-5 years of experience in sales or business development, with exposure to SaaS, UCaaS, managed services, networking, or partner-driven sales environments (MSPs, IT consultants, or channel partners) required  
  • Ability to manage a structured sales process and progress opportunities through multiple stages 
  • Strong communication and interpersonal skills with the ability to build trust quickly 
  • Experience conducting discovery conversations and presenting solutions to business decision-makers 
  • Comfortable working in a fast-paced environment while managing multiple opportunities and priorities 
  • Experience using CRM tools (Salesforce strongly preferred) and sales engagement tools such as Apollo or email automation platforms 
  • A coachable mindset with a desire to continuously improve sales skills and performance 
  • A collaborative team player who enjoys working cross-functionally with marketing, leadership, and customer success teams #LI-CC1

This role offers a compensation package with a combination of base salary and commission. The expected On-Target Earnings (OTE) for this position range from $80k-95k annually, with actual earnings depending on performance against targets. Base salary will vary based on factors including education, skills, experience, and geographic location. Compensation ranges are subject to change and may be updated in the future.

What We Offer: 

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks. 

  • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
    • HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund) 
  • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
  • FSA Healthcare & Dependent Care
  • Commuter Benefits
  • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
  • 401(k), including employer match, and Roth
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time off, Sick Time, as well as corporate holidays observed
  • Employee Assistance Program
  • Life Balance benefits with Travel Assistance Services and Identity Theft 
  • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

 

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