7–10 years Salesforce solution architecture experience
Experience supporting COE development
Experience designing intake and governance workflows
Experience conducting architecture review boards
Requirements:
Lead discovery sessions with ITS stakeholders and translate functional requirements into scalable Salesforce solutions
Define intake templates and solution-fit evaluation models; support Initiative Architecture Review (IAR) and Solution Architecture Review (SAR) processes
Conduct design reviews of ITS documentation and identify opportunities for out-of-the-box functionality; contribute to COE artifacts and reusable asset repository
Develop accessibility checklists, review role-based access control (RBAC) models, and support DevOps governance framework and roadmap prioritization
Job description
Title Salesforce Solutions Architect
Project: Salesforce Center of Excellence (COE) Stand-Up
Duration: 1-year contract with potential extension
Work Location: Primarily virtual
Engagement Model: Outcome-based advisory services (non-configuration heavy)
Hours: Standard business hours (8:30 am–5:30 pm)
Preferred:Application Architect, System Architect, Experience Cloud, Sales/Service Cloud
Role Overview The Senior Solution Architect will translate business requirements into scalable Salesforce solutions aligned with ITS' enterprise guardrails and COE standards.
This role supports architecture review, intake design, solution-fit evaluation, and enterprise standardization.
Core Responsibilities • Lead discovery sessions with ITS stakeholders
• Translate functional requirements into scalable solutions
• Support development of:
Initiative Architecture Review (IAR) process
Solution Architecture Review (SAR) process
• Define intake templates and solution-fit evaluation models
• Conduct design reviews of ITS documentation
• Identify opportunities for out-of-the-box functionality
• Support COE artifact creation
• Contribute to repository of reusable assets
• Assist with DevOps governance framework
• Develop accessibility checklists
• Review role-based access control models
• Contribute to roadmap prioritization
What's Not Clearly Stated (But Needed) • Must be comfortable operating in advisory-only capacity
• Must understand state accessibility requirements
• Must understand procurement-aligned architecture evaluation
• Must support architecture without owning dev team
• Must operate in environment where ITS retains technical control
