Commercial Coordinator

Job Summary:

This is an exciting opportunity for a motivated and enthusiastic Commercial Coordinator based in Scotland to join our team and contribute to our continued success. You will be expected to own the operational side of our sales and commercial process. This is not a cold-calling or target-driven sales role. Instead, you’ll work closely with our Managing Director and leadership team to: keep opportunities moving; prepare proposals and contracts; manage pricing and documentation; and ensure customers always receive timely, professional responses.

Job Description:

Main purpose of the role

You will be expected to to own the operational side of our sales and commercial process. This is not a cold-calling or target-driven sales role. Instead, you’ll work closely with our Managing Director and leadership team to:

• keep opportunities moving

• prepare proposals and contracts

• manage pricing and documentation

• ensure customers always receive timely, professional responses

Your goal is simple: make it easy for customers to buy from us and remove administrative burden from our leadership team.

Main duties include but are not limited to:

New Business

• Engaging with prospective customers within the distilled spirits market sector throughout the DRAMS sales cycle.

• Own the CRM ensuring you maintain accurate and up‑to‑date records of sales activities and the pipeline.

• Produce pipeline and forecast reports working with the Marketing Manager to progress opportunities. Ensure every opportunity has clear next steps and follow-ups

• Prepare full proposals and statements of work from scoping notes. Create quotes, pricing options and commercial packs.

• Draft and manage contracts (NDAs, MSAs, SOWs)

• Manage smaller services and change-request quotes

• Support the creation and delivery of sales presentations, product demonstrations, and proposal documents. Coordinate customer meetings.

• Support renewals, upsells and cross-sell opportunities

• Continuously improve our sales/commercial processes and templates

Departmental Collaboration

• Collaborate with marketing and customer success teams to ensure a seamless prospect-to-customer experience.

• Continuously build knowledge of DRAMS products, industry regulations, and customer pain points, carrying out desktop marketing initiatives to understand current market trends.

• Stay up to date with industry trends and developments.

General

• Perform any other reasonable duties as required by Management.

Reporting to:

Marketing Manager

Worker Type:

Regular

Number of Openings:

1