Sales Specialist Payments

Description

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. 

The Role GuestyPay is a core growth engine for Guesty. As a Sales Specialist, you are responsible for the “Internal Sale”—taking customers who have expressed interest and driving them through the final stages of the funnel. You are the bridge between a signed contract and a live, revenue-generating merchant.

This is a high-velocity, junior sales position. You aren’t just an administrator; you are a pipeline driver. Your mission is to use your persuasion, persistence, and problem-solving skills to overcome friction, handle objections, and ensure our users successfully adopt Guesty’s fintech solutions.

*RESUMES MUST BE SUBMITTED IN ENGLISH TO BE CONSIDERED*

Responsibilities

• Drive Account Activation: Own a high-volume pipeline of pending applications. You are measured on your ability to turn “Pending” into “Closed-Won.”
• Persuasive Outreach: Conduct high-volume outbound calls and emails to motivate users to complete the GuestyPay application process.
• Objection Handling: Confidently address customer concerns regarding documentation, security, and process complexity. You don’t take “I’ll do it later” for an answer.
• Pipeline Management: Monitor hundreds of accounts simultaneously, ensuring no deal “stagnates” in the funnel for more than 72 hours.
• Cross-Functional Collaboration: Partner with the Underwriting and Operations teams to troubleshoot application errors and expedite bank approvals.
• Product Advocacy: Learn the “Why” behind GuestyPay to effectively pitch its value proposition over competitors during the onboarding journey.

Requirements

• High Energy & Resilience: You thrive in a fast-paced environment and view “no” as a challenge, not a setback.
• Payments experience- as a must
• Strong Communication: You can craft compelling emails and hold professional, persuasive phone conversations with business owners.
• Extreme Organization: Ability to manage a dense “to-do” list with zero balls dropped.
• Tech-Savvy: Familiarity with Salesforce, Zendesk, or Google Suite is a plus.
• Ambition: You are looking to kickstart a career in Fintech or SaaS Sales and are willing to put in the work to master the fundamentals.

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.