Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.
JOB DESCRIPTION:
Area Manager of Operations
Ontario, Canada – Remote (visiting stores in area)
Driven Brand’s Uniban group is looking for a Driven Area Manager of Operations who wants to make a difference!
Reporting to the Senior Director of Operations, the role of the Area Manager of Operations is to direct the improvement of operational performance through coaching, counseling and consulting of Uniban stores in the assigned geographical areas in order to attain defined performance goals and objectives.
Improve operational performance and profitability of each franchise location.
Provide customer complaint management and resolution, case management.
Attend and provide oversight in business group meetings as required.
Support (EPG) Performance Groups and Operational Performance Groups when required.
Monitor and coach store management to increase profitability performance of each franchise location in the designated territory.
Attend Operations Meetings, Edge Performance Groups (EPG) and additional trainings as required.
Validate and maintain Uniban standards and contractual obligations.
Support and drive Uniban initiatives.
Visit Uniban locations and create and distribute reports on visits.
Create and distribute reports on store KPIs in designated territory.
Attend and provide oversight in Business Group meetings as required.
Support Uniban’s integration process as required.
Support Uniban’s contract renewal process and maintain retention of current stores.
Provide effective and timely response to all communications.
Other duties as assigned.
Bachelor’s degree or equivalent experience in management.
1-3 years of industry experience or related experience.
Prior multi-unit, business consulting or equivalent experience preferred.
Outlook, Word, Excel and PowerPoint.
Understanding and analysis of operational KPIs (Key Performance Indicators).
Understanding and analysis of financial KPIs.
Understanding and analysis of Profit and Loss, balance sheet and other required financial statements.
Travel required: 70-80%, mostly franchise locations local to the Kingston to Ottawa areas.
Self-motivated, able to work independently (virtual office) and operate with a high level of accountability.
Assertive – able to influence others and work with independent owners with confidence.
Trustworthy and able to keep a high level of confidentiality.
Seeks continuous self-improvement.
Effective communication and listening skills.
Effective organizational skills – able to organize multiple data and disseminate to store unit-level.
Effective time management – able to work in a fast-paced environment and multi-task.
#LI-AS1
#DBCORP
#REMOTE
Position Location:
OntarioCompensation Range:
$56,600.00 - $101,000.00Compensation Frequency:
AnnualBase pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com
Get early access to 50% of your earned wages at any time through our myFlexPay program.
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