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Benefits and Leave Program Manager

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Program Management
  • Progress Reporting
  • Scheduling
  • Delegation Skills
  • Training And Development
  • Collaboration
  • Communication
  • Leadership
  • Time Management
  • Teamwork
  • Organizational Skills
  • Detail Oriented
  • Social Skills
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree in a related field (or equivalent work experience)
  • 2-3 years of Program Management experience
  • Strong leadership and project management skills with the ability to coordinate, delegate tasks, manage timelines and drive results
  • Excellent interpersonal and communication skills, with the ability to engage and collaborate with staff at all levels

Requirements:

  • Maintain in-depth knowledge of the services offered within Benefits and Leave Administration and ensure day-to-day case activities occur within established timeframes, while evaluating trends for leadership
  • Develop and oversee a comprehensive benefits and leave calendar of ongoing activities to ensure timeframes are met; create and maintain SOPs and ensure compliance with operating policies and procedures
  • Establish and maintain strong relationships with Hospital/Organization HR and Centers of Excellence; staff all departmental projects/programs with defined timelines, deliverables and communications
  • Coordinate program activities, develop project plans as necessary, maintain program documentation (e.g., meeting agendas, project deliverables), facilitate meetings, communicate timelines and milestones, and provide regular status updates to leadership; escalate and resolve issues in a timely manner

Job description

Site: Mass General Brigham Incorporated


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Filling open position to supports overall team programs


 

Job Summary

The Program Manager plans, executes and supports discrete programs within Benefits and Leaves to advance the overall mission. This role works directly with the Director, Benefits and Leave Administration and is an integral member of the team. Working with Benefits and Leave leaders, this position will oversee programs that will create a Benefits and Leave Administration function that is scalable and flexible by aligning, standardizing and improving processes and programs.

1. Benefits and Leave Administration Program Management
• Maintains an in-depth working knowledge of the services offered within Benefits and Leave Administration.
• Works with team members and leadership on ensuring day to day case activities are occurring within established timeframes.
• Evalates trends to leadership as appropriate.
• Develops and oversees comprehensive benefits and leave calendar of ongoing activities to ensure timeframes are met.
• With support from team, creates and maintains all SOPs and ensures compliance with operating policies and procedures. Will lead discrete compliance efforts on an ad hoc basis.
• Maintains all departmental training resources
Establishes and maintains strong relationships with Hospital/Organization HR and Centers of Excellence.
• Staffs all departmental projects/programs and maintains timelines, deliverables and communications as specified in program management section.

2. Program Management
• Coordinates and manages activities.
• Develops project plans if necessary and helps define deliverables.
• Maintains program documentation including, but not limited to: Meeting Agendas, RAIL, project/program deliverables etc.
• Facilitates meetings and/or participates in meetings focused on benefit and leave related activities
• Clearly communicates timelines, objectives, milestones and deliverables to stakeholders and oversees execution.
• Provides status updates to leadership on a regular basis.
• Escalates and resolves issues in a timely and effective manner.


 

Qualifications

Education

  • Bachelor's Degree Related Field of Study required
  • Experience can be accepted in lieu of a degree


Experience

  • 2-3 years Program Management Experience required


Knowledge, Skills and Abilities

  • - Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
  • - Excellent interpersonal and communication skills, with the ability to engage and collaborate with staff at all levels.


 

Additional Job Details (if applicable)


 

Remote Type

Remote


 

Work Location

399 Revolution Drive


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)



 

Pay Range

$63,648.00 - $90,750.40/Annual


 

Grade

6


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


 

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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