Key Facts

Remote From:

Florida (USA)

Full time

English

Hard Skills

Service Planning Care Management Disaster Recovery Client Services Case Management Systems Customer Engagement

Other Skills

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Needs Assessment
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Client Confidentiality
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Team Leadership
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Communication
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Time Management
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Teamwork
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Detail Oriented

Roles & Responsibilities

Experience supervising a team of Case Managers in disaster or emergency management settings
Strong knowledge of disaster case management, needs assessments, and service plan development
Proven ability to coordinate community referrals and connect clients with essential services
Excellent communication, organizational, and confidentiality/compliance skills

Requirements:

Lead and supervise a team of Case Managers delivering disaster case management services to individuals and families affected by disasters
Ensure staff complete needs assessments, develop service plans, and make appropriate community referrals for additional services
Monitor client contact and service quality to ensure timely and accurate service plan completion
Maintain documentation accuracy and adherence to confidentiality and agency policies

ENDEAVORS

Civic and Social Organization

About ENDEAVORS

Endeavors is a nonprofit that connects vulnerable populations across the United States to a wide range of helpful services. Our Mission Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. Our Work Our work centers around homelessness, unemployment, child abuse, disabilities, and disasters by connecting individuals and families to services like education, crisis intervention, case management, homeless prevention services, parent training, practical life skills, and vocational support, training, and employment. Our Story In 1969, several of San Antonio’s inner-city churches banded together to launch “Urban Ministries,” to help meet various needs within the local San Antonio community. Eventually, this program expanded in scope, reach, and geography, to become Endeavors®, a national, innovative nonprofit that serves as a model within an evolving behavioral health and social service landscape.

Industry: Civic and Social Organization

Founded: 2018

Company size: 1001 - 5000

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Job description

JOB PURPOSE:

The DCM Case Management Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner.

*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.

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