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Sales Support Specialist

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Technical Acumen
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Negotiation
  • Video Conferencing
  • Non-Verbal Communication
  • Adaptability
  • Multitasking
  • Time Management
  • Teamwork
  • Detail Oriented
  • Social Skills
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree in a related field or equivalent.
  • Minimum of 5 years of related sales experience.
  • Proficient in AI platforms to assist job roles.
  • Excellent written and verbal communication skills.

Requirements:

  • Prospect for new accounts and input call lists into Salesforce.
  • Run campaigns and set up calls or onsite meetings to discuss Single Point capabilities.
  • Set follow-up cadences and manage 200-250 accounts/leads at any given time.
  • Ability to discuss company business objectives with C-level executives and IT leaders.

Job description

This is a remote position.



**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

Job Title: Sales Support Specialist

Reports Directly To: CEO

Work Type: 

  • Remote/WFH

  • Full-time 

Working Hours: 8 or 8:30 AM Eastern Timezone

Start Date: TBD




JOB OVERVIEW:

Blended role of business development and sales support. You will be responsible for prospecting, engaging with, and setting appointments. You will assist in the management of client accounts, develop prospecting strategies, create AI agents, and assist all aspects of the sales process including creating Sales Orders, consolidating meeting notes, and assist with procurement.




JOB ROLE & RESPONSIBILITIES: 

  • Prospect for new accounts to call and put call lists into Sales Force.  

  • Run campaigns and set up calls/onsite meetings to discuss Single Point capabilities.  

  • Set follow up cadences and manage 200-250 accounts/leads at any given time.  

  • Ability to talk about company business objectives with C Level’s and IT Executives.  

  • Develop and implement a sales action plan with objectives and strategies to increase revenue and acquire new accounts.  

  • Self-starter and motivated.  Ability to forecast sales accurately and maintain pipeline.  

  • We are a growing, small business so the ability to adjust to changes and be nimble is important.  

  • Willingness to improve technical acumen and participate in ongoing training & development.  

  • Ability to manage internal resources for technical conversations & meetings.  

  • Use AI to develop content, generate leads, and automate manual processes.  

  • Ability to conduct presentations, use PowerPoint and respond to RFP’s.  

  • Eventually, manage existing client accounts and cross sell for additional needs.  

  • Learn about client makeup and gain an understanding of culture, product offerings, growth strategies, etc.  

  • Generate weekly, monthly, and quarterly reports tracking work as requested by the manager.  

  • Promote company endorsed programs and services.  

  • Perform other related duties assigned by management.





QUALIFICATIONS & SKILLS

  • Bachelor’s degree (B.A.) in a related field or equivalent.  

  • Minimum of 5 years of related sales experience.  

  • Proficient in AI Platforms to assist job roles.  

  • Working knowledge of industry and products.  

  • Excellent written and verbal communication skills.  

  • Ability to problem solve, consult, and recommend sales solutions in a complex environment.  

  • Well-developed negotiation, project, and account management skills.  

  • Demonstrated ability to make successful presentations to individuals and groups.  

  • Strong interpersonal skills.  

  • Ability to deal effectively with a wide range of individuals and seniority levels within an organization. 

  • Proven ability to handle multiple projects and prioritize tasks.  

  • Versatility and willingness to work in a constantly changing environment.  

  • Commitment to success and high standards and acute attention to detail.

  • Video call ready, eager to learn, strong social skills, great writing, and clear communication. 

TOOLS

  • Required: 

    • SalesForce

    • Microsoft Word, Excel, and PowerPoint

  • Bonus: 

    • Ingram Xvantage, Cisco CCW / Quoting tool.

    • Skills working with Tech Partners like Fortinet, Dell; TD Synnex, etc.

SECURITY, PROCESS, AND COMMITMENT REQUIREMENTS

  • Protect all PII information as Confidential and do not distribute.  

  • Adhere to Security guidelines within Client's Security Program Onboarding Videos.  

  • Follow the Privacy Policy & Acceptable Use Policy located on the Client's Website.  

  • Adhere to the Policies provided in the Client's Handbook.  

  • Acknowledge and agree to strive to strengthen Client’s 24/7/365 uptime commitment, processes, and security practices to the best of your abilities

EQUIPMENT REQUIREMENTS

  • Laptop or Desktop purchased within the last two years with minimum Intel I9 or similar processor and 16GBof RAM with an SSD drive.  

  • Two Monitors  

  • Strong Internet Connection  

  • PC Video Camera  

  • Headset



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