We are seeking an experienced Operational Engineer II to join our team.
We are looking for an Operational Engineer II who will:
Operational Engineer is responsible for partnering closely with the Software Development teams to ensure software output is operationally sound before releasing the software into a production environment. Operational Engineers prepare software for installation by running diagnostic tests and monitoring/configuring the software as needed during the testing cycle to ensure minimal impact as software is released into the production environment. This role ensures that all systems and equipment are running efficiently, effectively, and safely to support the organization's objectives.
- You will report to the Director of Software Development to contribute towards the build and deployment process for multiple application platforms/languages in our FSM team
- Automate and refinement of build and delivery processes and eliminate manual tasks
- Research and implement technology solutions for reliable, scalable, high-performing applications and services
- Develop and help monitor services, code quality and artifacts
- Identify threats to security, reliability or performance and eliminate these risks
- Coordinate with stakeholders to align the team's goals with the organizations
- Improve automation at all stages of software development, release, operations, and maintenance, incorporating observability and metrics analysis to expose performance bottlenecks
Is this opportunity right for you? We are looking for candidates who:
- Bachelor's degree in Computer Science, related field, or equivalent experience
- Proficiency in English in a business environment
- 3+ years of experience with CI/CD, GitOps, Pipelines, configuration management and workflow automation tools
- Experience with configuration management tools like CHEF, Puppet, Ansible and Build automation tooling Jenkins, Maven, Rundeck
- Experience in Linux, shell scripting/Python/Bash and Oracle DB or any other relational DB
- Expertise with at least one major cloud infrastructure provider and an In-Depth understanding of concepts such as AWS, DevOps, Site Reliability Engineering, infrastructure-as-code(Terraform), and cloud-native architecture
- Experience with Kubernetes is a plus
- Willing to participate in rotating 12/7 on-call coverage support
Location(s):
India Remote
Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
