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Senior Manager, Commerce

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • People Management
  • Analytical Skills
  • Training And Development
  • Mentorship
  • Communication
  • Leadership
  • Time Management
  • Teamwork
  • Problem Solving

Roles & Responsibilities

  • Bachelor's Degree in Marketing, Advertising or a related field
  • 4+ years of experience in digital marketing with knowledge of Amazon Vendor Central, Seller Central, DSP, AMS/AMC
  • 2+ years of management experience
  • Strong communication skills; Amazon international experience is a plus

Requirements:

  • Develop Account Managers and Team Supervisors to grow their accounts and advance their careers by identifying skill gaps and providing feedback
  • Assist Team Supervisors with client issues across middle and growth client tiers, escalating as needed to ensure resolution
  • Monitor and report team KPIs to the Director team using internal dashboards and provide ongoing training to Account Managers on Amazon programs
  • Serve as a point of escalation for key accounts and assist the Director team with larger team initiatives

Job description

Who we are:

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

We support 100% remote work for this role!

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

What you’ll be doing:

  • Develops Account Managers to ensure they have the necessary skills to be able to implement their role to the best of their ability and are able to become eligible to advance to the next level of their career.

  • Develop Team Supervisors to ensure that they are challenging their Account Managers to grow their accounts and are providing concise feedback.

  • Regularly assist Team Supervisors with client issues that have raised for our middle and growth client tiers.

  • Monitor and manage-up established team KPIs to the Director team, using internal dashboards.

  • Provide ongoing training to Account Managers from information and trainings given from Amazon

  • Serve as a point of escalation for key accounts.

  • Assist Director team with larger team initiatives.

Requirements:

  • Bachelor’s Degree in Marketing, Advertising or a related field

  • 4+ years of experience in digital marketing

  • Understanding of Amazon Vendor Central, Amazon Seller Central, DSP, AMS & AMC

  • 2+ years Management experience

  • Strong communication skills

  • Amazon International experience, a plus

The hiring salary range for this role is $105,000 - $130,000. We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus.

Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq.

FLSA Classification: Exempt

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100% with immediate vesting

Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity

Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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