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Principal Client Delivery Executive

Roles & Responsibilities

  • BA/BS degree
  • 8+ years of relevant experience or an equivalent combination of education and experience
  • Master’s degree preferred
  • Eligible for export-controlled commodity and technology authorizations per U.S. Government regulations

Requirements:

  • Leads large, complex and geographically expansive client implementations.
  • Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems.
  • Ensures the successful planning, implementation and execution of contracted services by meeting cost, governance, performance, quality, innovation and value requirements; participating in contract and account governance; and developing or co-developing annual reviews of service level agreements.
  • Proactively communicates industry and company insights and opportunities.

Job description

What success looks like in this role:

• Leads large, complex and geographically expansive client implementations.
• Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems.
• Ensures the successful planning, implementation and execution of contracted services by:
 o Meeting cost, governance, performance, quality, innovation and value requirements,
 o Participating in contract and account governance,
 o Developing or co-developing annual review of service level agreements.
• Effectively interprets complex business requirements and uses them to design and execute improved client solutions.
• Proactively communicates industry and company insights and opportunities.
• Establishes credibility with clients as a senior thought partner who can help solve their process, operational or technical needs.
Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.

You will be successful in this role if you have:

BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience
Master’s degree preferred

#LI-JV1

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.

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