Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Claims And Litigation Management Revenue Management Accounts Receivable Revenue Management Performance Management Payment Processing Variance Analysis Regulatory Compliance Accounts Receivable Insurance Follow-Up Medical Expense Performance Reporting Systems Productivity Improvement Service Level Management Stakeholder Communications

Other Skills

•
Team Leadership
•
Mentorship
•
Accountability
•
Teamwork
•
Customer Service
•
Coaching

Roles & Responsibilities

3 years of hospital or physician accounts receivable experience, including claims review, follow-up, denials management, payment variance analysis, and payment posting
Experience in a team leadership or supervisory role
Associate degree (or equivalent); substitution allowed with 3 years of relevant experience in lieu of degree
Strong customer service skills and knowledge of revenue cycle best practices and regulatory requirements

Requirements:

Supervise daily operations of a designated Patient Accounts team to ensure productivity, accuracy, and timely completion of work
Provide leadership, coaching, and support to staff while fostering a positive, service-oriented environment
Partner with the Patient Accounts Manager to implement departmental goals, priorities, and performance standards
Monitor accounts receivable performance and ensure effective management of outstanding balances, while promoting high standards of customer service

Saint Luke's Health System

About Saint Luke's Health System

Saint Luke's Health System is a faith-based, nonprofit aligned health system committed to the highest levels of excellence in providing health care and health related services in a caring environment. We are dedicated to enhancing the physical, mental and spiritual health of the communities we serve.Saint Luke’s Health System includes 18 hospitals across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, and more. Saint Luke’s offers:*The region’s only heart transplant program, and one of the nation’s leading cardiovascular disease outcome research programs, at Saint Luke’s Mid America Heart Institute*Treatment for complex brain and spinal cord diseases, and the nation’s leading stroke reversal program dedicated to preventing and treating stroke, at Saint Luke’s Neuroscience Institute*A Level I trauma center*Advanced surgical care*Liver and kidney transplantation programs*A comprehensive maternal-fetal diagnostic and treatment center*A Level III Neonatal Intensive Care Unit (the highest level of neonatal care according to national standards)*An eICU, an innovative electronic intensive care patient care and monitoring program that spans multiple hospitals throughout the region and enhances outstanding bedside care*A nationally recognized children's behavioral health centerSaint Luke’s Health System Hospitals include:Saint Luke’s Hospital of Kansas CitySaint Luke’s East Hospital – Lee’s Summit, MOSaint Luke’s North Hospital – Barry RoadSaint Luke’s North Hospital – SmithvilleSaint Luke’s South Hospital – Overland Park, KSCrittenton Children’s Center – Kansas City, MOAnderson County Hospital – Garnett, KSHedrick Medical Center – Chillicothe, MOWright Memorial Hospital – Trenton, MOSaint Luke’s Cushing Hospital – Leavenworth, KSSaint Luke's Home Care and Hospice House - Kansas CityAllen County Regional Hospital - Iola, KSThe best place to get care. The best place to give care.

Company type: XLarge

Founded: 2018

Company size: 10001

Website LinkedIn See all jobs →

Job description

Job Description

The Patient Accounts Supervisor is responsible for overseeing the daily operations of a designated section within the Patient Accounts Department. This role partners closely with the Patient Accounts Manager to provide leadership, guidance, and operational support to the Patient Accounting team. The Supervisor promotes a culture of accountability, collaboration, and excellent customer service while ensuring efficient revenue cycle processes and effective management of accounts receivable.

Key Responsibilities
• Supervise the daily operations of a designated Patient Accounts team to ensure productivity, accuracy, and timely completion of work
• Provide leadership, coaching, and support to Patient Accounting staff while fostering a positive, service-oriented team environment
• Partner with the Patient Accounts Manager to implement departmental goals, priorities, and performance standards
• Monitor accounts receivable performance and ensure effective management of outstanding balances
• Promote high standards of customer service when interacting with patients, internal departments, and external stakeholders
• Assist in training, mentoring, and performance development of team members
• Ensure adherence to organizational policies, regulatory requirements, and revenue cycle best practices

3 years' experience with hospital or physician review cycle experience with claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of Associate's Degree.

Job Requirements

Applicable Experience:

2 years

Associate Degree

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.