Key Facts

Remote From:

Full time

English

Hard Skills

Profit And Loss (P&L) Management Service Management Process Management Market Pricing Account Management Employee Coaching Operational Efficiency Customer Relationship Management Profitability Management Financial Statement Analysis Safety Culture Employee Relations Business Operations Revenue Growth Total Quality Management Customer Centricity Conflict Resolution

Other Skills

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Microsoft Office
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Accountability
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Communication
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Leadership
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Teamwork
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Organizational Skills

Roles & Responsibilities

Leadership experience with a strong understanding of business operations and financial performance.
Strong knowledge of OEM and aftermarket Class 5–8 truck parts, including hands-on experience with Cummins parts.
The ability to coach and develop others while managing performance and employee relations with fairness and clarity.
Strong communication skills and comfort using Microsoft Office tools to stay organized and drive results.

Requirements:

Lead the Service Department’s daily operations and long-term strategy, including PL performance, pricing, processes, and overall profitability.
Coach, develop, and hold accountable a high-performing team focused on quality, efficiency, and customer satisfaction.
Champion safety by leading meetings, ensuring near-miss reporting, and partnering with EHS to maintain a safe work environment.
Build trusted customer relationships through regular visits, proactive communication, conflict resolution, and collaboration with Account Managers to grow service revenue.

Job description

Remote Type:

Remote

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you. Here are some ways we do that:

Competitive Pay and Performance-Based Bonuses
Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
401(k)
Training and Tuition Reimbursement
Work/Life Balance
Paid Holidays and Time Off
Health and Wellness Benefits
Tool Benefits, PPE/Uniforms, Safety Boot Program
Life and Short Term Disability paid for by company

How You’ll Make a Difference

As Service Manager, you’ll set the tone for the entire Service Department. You’ll lead with vision, accountability, and heart—ensuring our customers are cared for, our team members are supported, and our branch runs safely and profitably. Your leadership will shape the customer experience and strengthen the culture of safety, teamwork, and excellence we’re known for.

What You’ll Do

Lead the Service Department’s daily operations and long-term strategy, including P&L performance, pricing, processes, and overall profitability.
Coach, develop, and hold accountable a high-performing team focused on quality, efficiency, and customer satisfaction.
Champion safety by leading meetings, ensuring near-miss reporting, and partnering with EHS to maintain a safe work environment.
Build trusted customer relationships through regular visits, proactive communication, conflict resolution, and collaboration with Account Managers to grow service revenue.

What You’ll Bring

Leadership experience with a strong understanding of business operations and financial performance.
Strong knowledge of OEM and aftermarket Class 5–8 truck parts, including hands-on experience with Cummins parts.
The ability to coach and develop others while managing performance and employee relations with fairness and clarity.
Strong communication skills and comfort using Microsoft Office tools to stay organized and drive results.

Why You’ll Love Working With Us

You’ll lead a team that values safety, integrity, and doing meaningful work together.
You’ll have the support of strong leadership and the opportunity to make a real impact on customers and your branch.
You’ll be part of a company that believes in developing its people and building long-term careers.

Job Details

Pay Type:

Salary

Ready to apply?

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