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Referral Program Coordinator

Key Facts

Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Scheduling
  • Customer Service
  • Communication

Roles & Responsibilities

  • High school diploma or GED
  • Two or more years of experience with Electronic Health Record (EHR)
  • Certified Medical Assistant (preferred)

Requirements:

  • Process internal, incoming, and external referrals for ambulatory services, procedures, and medications
  • Obtain prior authorizations
  • Schedule patients and manage inbound and outbound phone calls
  • Communicate with patients via online chat and support hybrid/remote work options

Job description

Overview:

Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Albuquerque, New Mexico.

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.
Responsibilities:
  • This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
  • The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via on-line chat.
  • Will consider highly qualified applicants for hybrid or remote positions.
Qualifications:

Job Requirements

  • High School Diploma; GED.
  • Two or more years of experience with Electronic Health Record (EHR).

Preferred Job Requirements 

  • Certified Medical Assistant.

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