Key Account Manager - Horticulture Lighting

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Job Summary

This role represents Signify's lighting offer to selected key accounts and is responsible for building and fostering relationships within the Leamington, Ontario and surrounding market, with the goal of maximizing profitability and customer satisfaction. Develops strategic plans to achieve sales targets and expand business opportunities. Coordinates with internal teams to deliver solutions that meet client needs.

The ideal candidate will be located near or within commuting distance to Leamington, Ontario or the surrounding areas.

Key Areas of Responsibility

• Delivers sales targets, revenue growth, and profitability objectives within the assigned accounts or territory. Develops account-specific sales and strategic plans aligned with business goals.
• Has an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
• Establishes and nurtures professional relationships with key stakeholders in assigned accounts to position Signify as a trusted partner and negotiates contracts to maximize profitability.
• Leads joint strategic account planning processes to set performance objectives, identify business opportunities, and establish milestones for one and three-year periods.
• Provides customers with accurate product, system, and application knowledge ensuring solutions meet technical specifications and standards.
• Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Sales Specialists, Channel / End User Marketing, Product Marketing, Order Desk, Quote Support, Proposal Management, LiAS, Project Management, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations.
• Prepares proposals and negotiates pricing, terms, and contracts within authorized limits. Ensures adherence to commercial policies and protects company margins.
• Drives continuous improvement by gathering client feedback and implementing solutions, monitors customer satisfaction, resolves issues promptly, and builds long-term trust.
• Maintains up-to-date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics. Provides accurate information to ensure proper forecasting and product availability. Reports sales performance and account progress regularly.

Critical Experiences and Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field is essential
• Experience in Horticulture industry and understanding of target customers' businesses required.
• 5+ years of experience ideally related to key account management or strategic sales roles in managing medium-large accounts and driving profitable growth.
• Financial selling skills highly desired. Excel skills and ability to sell from TCO / ROI framework a big plus.
• Strong technical knowledge of lighting, control and electrical systems a big plus.

Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account See #SignifyLife through the eyes of our employees!

Salary: $107,000 - $157,000 Base Annually

Bonus: Target 45% Sales Incentive bonus

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.