Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.
Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.
Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.
Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.
How you will impact the organization…
We are seeking an experienced and strategic Product Manager to define, develop, and execute the roadmap for our next-generation healthcare software products. This role requires an expert understanding of the healthcare technology landscape, regulatory environment, and the application of cutting-edge AI to solve complex patient and provider challenges. You will act as the critical link between clinical needs, technical feasibility, and business value, driving significant innovation and measurable impact across our product portfolio.
The value you will deliver…
- Strategic KPI Alignment: Define, track, and manage product KPIs (Key Performance Indicators) and ensure all product priorities, roadmaps, and requirements are directly aligned with measurable business outcomes and performance targets that align with organizational goals.
- Product Discovery & Ideation: Initiate and lead rigorous product discovery efforts, including market research, clinical interviews, and data analysis to identify and validate new product ideation and opportunities, especially those leveraging AI/ML solutions. Work with product marketing to validate assumptions.
- Design & Workflow Assurance: Work directly with UI/UX Design to assure modern, intuitive, and accessible workflow designs that optimize the clinical user experience and adhere to relevant healthcare standards (e.g., A11y).
- Requirements Documentation: Author detailed and comprehensive requirements documents, including epics and high-quality user stories, ensuring they account for complex clinical edge cases, interoperability standards (like FHIR), and regulatory compliance (e.g., HIPAA).
- Engineering Scoping & Partnership: Act as the primary interface with Engineering leads to drive technical discovery, clarify system limitations, and define product scope. Work with engineering to scope, prioritize, and reliably t-shirt size features for accurate roadmap planning.
- Release Management: Own the end-to-end development lifecycle, managing release calendars, ensuring proper defect prioritization based on clinical risk, and authoring/disseminating clear release notes to all stakeholders.
- Sales & Prospect Support: Work with Solution Engineering and Sales to understand, validate, and solve for complex prospect cases and customer needs, ensuring the product can address high-value market scenarios.
- Mentorship & Coaching: Actively mentor other product managers on healthcare technology best practices and product strategy. May have a direct reporting relationship with one junior Product Manager.
- Cross-Functional Alignment: Drive alignment across multiple clinical, technical, and departmental teams to ensure product success and resolve strategic conflicts or competing priorities.
- Time Management: Accurately track time weekly for project accounting and resource planning purposes, reporting on capacity and consumption across initiatives.
- Advocacy & Thought Leadership: Represent the company as a product expert in sales demos, industry trade shows, and customer meetings, evangelizing the product's value proposition to internal and external executive audiences.
- Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.
What you will bring to the table…
- 2+ years of product manager experience.
- Proficiency with key workflow and communication platforms essential for agile delivery, such as Jira for backlog management, Slack for real-time team coordination, and tools like Miro or Figma for collaborative solution design.
- Exceptional Communication: Possesses exceptional written and verbal communication skills. Maintains a transparent communication style and promotes trust and empowerment through open access of information.
- Ownership and Initiative: Demonstrates strong initiative and sense of ownership over assigned responsibilities.
- Strategic Planning: tracks KPIs for a product line, shaping the strategy and creating a compelling product future.
- Evidence-Based Approach: Maintains an evidence-based mentality, prioritizing data and science over seniority or dogma in decision-making.
- Tool Proficiency: Knowledge and experience using project management and design collaboration tools, including JIRA, SLACK, FIGMA, and other relevant AI/ML or documentation platforms.
- Prioritization & Time Management: Possesses strong time management skills and the ability to prioritize positive impact items over busy work.
- Ambiguity & Conflict Resolution: Thrives in ambiguous situations, brings clarity to complex, multi-stakeholder problems, and defines a clear path forward. Manages competing priorities to keep the product on track.
- Strategic Delivery: Manages the development lifecycle for multiple products. Proactively resolves cross-functional blockers. Champions a "no scope creep" culture and manages dependencies impacting delivery timelines.
- Strong time management skills.
- Good communication skills along with the ability to effectively collaborate with cross functional teams.
- High School Diploma required.
You will stand out if you also have…
- Bachelor's Degree in Health Sciences, Computer Science, or a related technical field is a bonus.
- Pragmatic Product Development Certification or similar accredited Product Management certification.
- Preference to AI software development experience.
Additional details…
- Location requirements: Fully remote within the U.S. (Los Angeles or Las Vegas preferred.)
- Travel requirements: Up to 10% travel.
- Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
- Technology requirements: Reliable, high speed internet.
- Eligible for sponsorship: No
The salary range for this role is $90,000-$105,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.
We are not accepting agency submissions for this role.
To learn more about us visit consensus.com
