Prior experience in the corporate travel management industry.
Advanced skills on travel industry systems (e.g., GDS).
Strong verbal and written communication skills in English.
Demonstrated excellent professional customer service and problem resolution skills.
Requirements:
Handle the charter billing/reconciliation process and be accountable for charter emissions reporting.
Create and maintain profiles for non-employee travelers, including family members and Board of Directors.
Assist with booking non-GDS airlines and request car/limo service in APAC and other regions; manage OBT questions, troubleshooting, and queue fulfilment.
Manage all personal travel requests (air, car, hotel) for members of the Executive Team and their family members.
Job description
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
VIP – Personal Travel Assistant (Remote)
Full time, United States
This unique position is assigned and dedicated to assisting the Executive Travel Team. This position will provide essential, non-customer-facing, or post-booking support, including managing profiles, obtaining receipt copies, non GDS reservation fulfilment, ensuring charter billing and documentation meets compliance with travel policies and regulatory guidelines. You will assist with personal travel as requested.
As a VIP – Personal Travel Assistant, you will
Handle the charter billing/reconciliation process
Be accountable for the charter emissions reporting
Create / maintain profiles for “non employee” travelers including family members, Board of Directors (BOD)
Assist with booking non GDS airlines, requesting car/limo service in APAC and other parts of the world
Assist with OBT questions, troubleshooting, and queue fulfilment
Handle all personal travel requests (air/car/hotel) for members of the Executive Team (ET) and their family members
About You
Prior experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems (i.e. GDS)
Strong verbal and written communication skills in English
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
What We Offer You
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About Us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
https://www.bcdtravel.com/blog/
https://www.linkedin.com/company/bcd-travel/
https://www.instagram.com/bcdtravel/
https://www.facebook.com/bcdtravel/
You’ll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP--Personal Travel Assistant is between $65,000 and $85,000. The actual pay depends on your skills, qualifications, experience and geographical location.
We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
