Bachelor’s degree in Business or related field (preferred).
3+ years in operations, business management, project management, or administrative leadership.
Experience building and improving processes and systems to scale operations.
Excellent written and verbal communication with client-facing experience and leadership potential.
Requirements:
Manage day-to-day operations including client communications, scheduling, onboarding new team members, and invoicing support.
Lead process improvement by creating and maintaining SOPs, identifying efficiency opportunities, and building scalable systems.
Provide financial support including invoicing, revenue tracking, and commission reporting.
Hire, onboard, and develop operational staff; lead the operations team and transition to strategic leadership.
Job description
This job is being posted on behalf of my client, 7 Figure Educator.
7 Figure Educator provides Black educators with the coaching, content, curriculum, and community necessary to grow six and seven figure education consulting businesses. WHY WE DO WHAT WE DO We do this work because we are passionate about school leadership, equity, and supporting Black educators to build their wealth. POSITION OVERVIEW 7 Figure Educator is hiring a Business Operations Manager to help with operational and administrative functions of our growing education consulting business — and to grow into a people leader within 12 months. This is a hands-on, leadership-track role for someone who enjoys building structure, improving systems, and taking ownership. You’ll start by owning core operations yourself, then hire and lead a team as you scale systems and processes. If you’re excited by growth, impact, and building something meaningful in a startup-style environment, this role is for you. JOB RESPONSIBILITIES Day to Day Operations Ownership (Initial Focus)
Manage the customer service inbox and respond to client inquiries with warmth and professionalism
Support client communication, scheduling, and administrative coordination
Lead onboarding for new team members, including access, training, and documentation
Manage office inventory, supplies, and vendor ordering
Coordinate logistics and food ordering for client retreats and events
Assist with sending client invoices, tracking payments, and maintaining billing accuracy
Maintain commission tracking and reporting
Organize internal files, templates, and company documentation
Process Improvement & SOP Ownership
Create, document, and maintain Standard Operating Procedures (SOPs)
Identify opportunities to streamline workflows and improve efficiency
Build systems that reduce friction, save time, and support scale
Help ensure consistency and excellence in client experience and internal operations
Financial & Business Support
Support client invoicing and revenue tracking
Maintain commission reports and internal financial documentation
Leadership & Team Development
Hire, onboard, and train operational support staff
Coach and mentor team members using clear expectations and SOPs
Lead day-to-day execution through operations team
Transition from task execution to team leadership and strategic oversight
IDEAL APPLICANT PROFILE
You are excited to grow into leadership or already have led with confidence in previous roles
You are comfortable with hands-on work while building long-term systems
You take ownership and initiative without waiting to be asked
You love building structure, improving processes, and supporting people
You want to make a meaningful impact in a small but growing organization
REQUIRED QUALIFICATIONS + KNOWLEDGE
Bachelor’s degree in Business or related field is preferred.
3+ years in operations, business management, project management, or administrative leadership
Prior operational experience improving processes and/or building systems
Comfortable with client communication, invoicing support, and internal operations
Strong organization, time management, and problem-solving skills
Excellent written and verbal communication
Previous leadership experience OR strong desire and ability to lead
Prior experience working within a small business or non-profit setting is ideal.
Extremely organized with strong time management and prioritization skills.
Skill and comfort working in a rapidly changing environment with dynamic objectives
Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision.
Ability to build rapport and relationships quickly and develop trust with others
Highly motivated and assertive self-starter
COMPENSATION & DETAILS This position is a Full time, W-2 employee. The salary range for the position is $65-80K depending on experience and leadership.
You’ll work remote primarily and have complete location independence within the United States; prefer those in CST or EST time zones
Must be willing and able to attend 2-3 in person meetings annually
You will need to be available during Monday-Friday 9-5 pm EST
Must have own computer and reliable access to Wi-Fi, internet, headset, and phone.
You would receive the following benefits:
Paid Time Off
Sick Time
Paid Federal Holidays
3 weeks of paid Spring/Winter breaks (5 days in April, 2 weeks in December)
Health insurance reimbursement (up to $350/month individual, $450/month family)
