Recruitment Coordinator and Administrator (US Healthcare) - EST Hours (Remote)

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are currently seeking a Recruitment Coordinator and Administrator to join our dynamic and growing remote team. The Recruitment Coordinator will play a key role in the recruitment process by supporting the front-end stages of hiring for Registered Behaviour Technicians (RBTs). This position is responsible for screening CVs, conducting pre-interviews, verifying candidate qualifications, posting jobs, and following up with applicants on required documentation. Once candidates are qualified, they are handed over to the next stage of the recruitment process.

PLEASE NOTE:

• Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (4:00 PM – 1:00 AM South African time – subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company).
• You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a fully remote working role.

Job Responsibilities:

• Review incoming resumes and assess suitability for Registered Behaviour Technician (RBT) and Therapist roles
• Conduct pre-interviews to qualify candidates
• Verify candidate qualifications, ensuring RBT and Therapist certification requirements are met
• Post job openings on designated platforms and monitor responses
• Maintain regular contact with candidates during their qualification process
• Follow up on documentation to ensure complete candidate files
• Accurately record candidate interactions and status updates
• Collaborate with the recruitment team for smooth handover of qualified candidates

Requirements:

• Fluent, professional English communication
• Confident and friendly phone manner
• Quick-thinking and adaptable to changing priorities
• A proactive, go-getter mindset with the ability to think outside the box
• Comfortable with repetitive, process-oriented tasks
• Detail-oriented with strong organisational and follow-up capabilities
• Proficient with MS Office and Outlook
• Background in recruitment support, sourcing, or coordination
• Experience in healthcare, ABA therapy, or Healthcare recruitment is highly advantageous, but not required

If you are not contacted within 14 working days, please consider your application unsuccessful.