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Sr. Product Associate

Roles & Responsibilities

  • 2–7 years of experience in product marketing, project management, relationship management, partner operations, or related fields
  • Demonstrated ability to manage multiple workstreams and cross-functional stakeholders
  • Strong written and verbal communication skills across technical and non-technical audiences
  • Experience supporting SaaS implementations, system integrations, or onboarding workflows (preferred)

Requirements:

  • Own execution of partner onboarding workstreams, ensuring timelines, documentation, and deliverables are completed on schedule
  • Coordinate cross-functional efforts between Product, Engineering, and Client Services to support partner integrations
  • Develop and maintain project plans, onboarding documentation, and operational playbooks
  • Track onboarding milestones and partner performance metrics, escalating risks when needed

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

·         Flexible Time Off to recharge when needed 
·         Nine Company-Wide Holidays 
·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together

The Senior Product Associate will sit within the Product team and support product operations and partner enablement initiatives. This role serves as a key execution partner across Product, Technology, Client Services, and external partners to ensure smooth onboarding, integrations, and ongoing operational success. This position is responsible for owning defined workstreams, improving operational processes, and supporting scalable partner growth. It is a hands-on role that blends project management, product marketing support, and relationship management.

How you will make an impact
  • Own execution of partner onboarding workstreams, ensuring timelines, documentation, and deliverables are completed on schedule
  • Coordinate cross-functional efforts between Product, Engineering, and Client Services to support partner integrations
  • Support technical onboarding processes, including facilitating API configurations, data-sharing workflows, and system compatibility discussions
  • Develop and maintain project plans, onboarding documentation, and operational playbooks
  • Contribute to proposal responses and creation of product collateral in partnership with Product Marketing
  • Serve as an operational point of contact for partners during onboarding and early lifecycle stages
  • Track onboarding milestones and partner performance metrics, escalating risks when needed
  • Identify inefficiencies and recommend process improvements to enhance scalability
  • Develop repeatable workflows and automation for routine operational tasks
  • Maintain accurate records of partner agreements, onboarding activities, and communications

  • What you need to be successful
  • 2–7 years of experience operating within product marketing, project management, relationship management, partner operations, or related fields
  • Demonstrated ability to manage multiple workstreams and cross-functional stakeholders
  • Strong written and verbal communication skills across technical and non-technical audiences
  • Experience supporting SaaS implementations, system integrations, or onboarding workflows preferred
  • Strong organizational skills and attention to detail
  • Process-oriented mindset with an interest in operational scalability
  • Ability to work independently within defined scope while escalating appropriately
  • Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
     
    A place for all We celebrate and embrace diversity at Kobie! 
    Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
     
    We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
     
    Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! 

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