Key Facts

Remote From:

Oklahoma (USA)

Full time

Mid-level (2-5 years)

48 - 48K yearly

English

Hard Skills

Telehealth Treatment Planning Crisis Intervention Behavioral Health Care Coordination Crisis Management Customer Success Management Behavior Management Clinical Documentation Health Education Call Center Experience Office Equipment Assessment Of Suicide Risk Behavioral Health Client Education

Other Skills

•
Virtual Teams
•
Client Confidentiality
•
Communication
•
Time Management
•
Teamwork

Roles & Responsibilities

Bachelor's Degree in a behavioral health field OR Bachelor's Degree in any field with 6 months of Behavioral Health experience
Bilingual preferred
Basic computer skills
Current certification as a Behavioral Health Case Manager preferred

Requirements:

Participates in virtual treatment team meetings, providing information pertinent to the consumer's treatment.
Educates and supports consumers' families and assists each consumer in obtaining Primary Care services.
Provides crisis intervention to ensure consumer safety, coordinating with the staff psychiatrist, family members, and area hospitals, and handling hospitalization paperwork; provides on-call services.
Completes timely documentation, conducts ongoing assessments, updates treatment plans as needed, and provides clinical services to teach behavioral symptom-management techniques.

Red Rock Behavioral Health Services

About Red Rock Behavioral Health Services

Red Rock Behavioral Health Services is a 501(c)3 nonprofit community mental health organization that has served Oklahomans since 1974. As one of the largest Community Mental Health Center (CMHC) in the state and one of the first Certified Community Behavioral Health Center (CCBHC) in the nation, Red Rock BHS provides integrated behavioral health and physical health care coordination to indigent and insured Oklahomans. We are based in Oklahoma City and offer services virtually & in offices in 14 cities across Oklahoma. Our team of over 675 staff members strive to be the foundation of recovery to those who need it, and our mission is to empower Oklahomans to achieve better health & wellness. Connect with us at https://linktr.ee/redrockbhs For employment opportunities, please visit https://www.red-rock.com/careers/

Company type: SME

Founded: 2018

Company size: 501 - 1000

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Job description

SUMMARY

The Virtual Care Manager connects with the person served utilizing telehealth equipment to provide support services including initial screening for crisis intervention, case management, assistance with treatment planning, client advocacy, prevention and education.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Participates in virtual treatment team meetings, providing the information is pertinent to the treatment of the consumer
Educates and supports consumers’ families
Assists each consumer in having Primary Care services
Completes documentation in a timely manner
Provides ongoing assessment of consumer and makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality)
Provides crisis assistance to assure safety of consumers by consultation with consumer, staff psychiatrist, family members, and area hospitals/emergency units; provides proper paperwork for hospitalization. Provides on-call services
Exhibits knowledge of core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
Demonstrates confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information
Provides clinical services to consumers to teach behavioral symptom-management techniques to alleviate and manage symptoms
Performs other duties as required

QUALIFICATIONS

Bachelor’s Degree in a behavioral health field
Or
Bachelor’s Degree in any field with 6 months of Behavioral Health experience
Bilingual preferred
Basic computer skills
Current certification as a Behavioral Health Case Manager preferred

PHYSICAL REQUIREMENTS

Must have the ability to stand or sit for long periods of time
Must have the ability to lift, push, or pull a minimum of 25 pounds
Ability to travel locally approximately 10% of the time
Ability to use telephone, PC, fax machine, copy machine, and printer

HOW WE TAKE CARE OF YOU!

We pay a generous portion of your Health Insurance
Low-cost Dental and Vision Insurance
Retirement Plan with employer contributions equal to 5% of annual salary
Student Loan Repayment Options
No Cost Employee Assistance Plan
3 Weeks Paid Time-Off (increases annually between years 2-10)
9 Paid Holidays
1 Floating Holiday to use at your discretion.
4 Rest and Relaxation Days
3 days of Education Leave
4 hours of Volunteer Leave
Eligible for Pay Increases and Bonuses Annually
Employer Paid Long-Term Disability and Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.