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Portuguese-Speaking Customer Service Representative

Key Facts

Remote From: 
Full time
English, Portuguese

Other Skills

  • Customer Service
  • Multitasking
  • Teamwork
  • Troubleshooting (Problem Solving)
  • Computer Literacy
  • Problem Solving
  • Customer Service
  • Intercultural Communication
  • Professionalism
  • Communication
  • Empathy

Roles & Responsibilities

  • Fluent Portuguese speaker (C1 level or above)
  • Good English skills (B2 level or higher)
  • Strong communication skills and customer-oriented mindset
  • Basic computer literacy and ability to multitask

Requirements:

  • Handle incoming customer queries via phone, email, and chat in Portuguese.
  • Provide accurate information, troubleshooting, and effective solutions.
  • Deliver a professional and empathetic customer experience.
  • Collaborate with team members and follow company guidelines to ensure high-quality service.

Job description

Portuguese-Speaking Customer Service Representative Athens, Greece (Remote Options Available)

Location: Athens, Greece (Remote opportunities available within Greece)
Employment Type: Full-time

Are you fluent in Portuguese and passionate about helping others? Join our international customer support team in Athens, Greece and build your career in a vibrant, multicultural environment. Whether you want to relocate to Athens or work from home within Greece, we have opportunities for you!

What Youll Do

  • Handle incoming customer queries via phone, email, and chat in Portuguese.

  • Provide accurate information, troubleshooting, and effective solutions.

  • Deliver a professional and empathetic customer experience.

  • Collaborate with team members and follow company guidelines to ensure high-quality service.

What Were Looking For

  • Fluent Portuguese speaker (C1 level or above).

  • Good English skills (B2 level or higher).

  • Strong communication skills and customer-oriented mindset.

  • Basic computer literacy and ability to multitask.

  • Previous customer service experience is a plus, but not required.

Relocation Package (for candidates moving to Athens)

  • ️ Flight ticket (from within the EU).

  • 2 weeks of hotel accommodation upon arrival.

  • Airport pickup.

  • Assistance with housing Real estate agency fee covered.

Work-From-Home Information

  • If relocating WAH (Work At Home) based in Athens.

  • If local (already in Greece) WAH available anywhere in Greece.

Why Join Us?

  • Competitive salary and benefits.

  • Paid training to set you up for success.

  • Multicultural team with career growth opportunities.

  • Work in one of Europes sunniest capitals, or from the comfort of your home in Greece!

Click to apply or send your English CV to: amanda.kiss@cbtalents.org

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