Sales Specialist (B2B)

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

B2B Sales Experience: Minimum 2.5-5 years in business-to-business inside sales or account development, preferably in fragrance, air care, beauty, or a product-based manufacturing environment. Customer Service Background: Proven experience handling order processing, client follow-ups, and post-sale care with a high level of sensitivity, professionalism, and attention to detail. Industry Familiarity (Preferred): Prior work in fragrance, essential oils, cosmetics, or similar sectors is highly preferred to ensure a strong grasp of product applications and client expectations. Communication Excellence: Strong verbal and written communication skills, with the ability to clearly and confidently manage outreach, handle client inquiries, and maintain long-term rapport. CRM & Order System Proficiency: Comfortable using CRM tools, order management systems, and email platforms to track sales activities, order statuses, and customer interactions. Initiative & Follow-Through: Self-motivated, organized, and persistent - able to stay on top of open opportunities, manage timelines, and push accounts forward without dropping the ball.

Core responsibilities:

Lead Generation & Prospecting: Proactively research, vet, and engage potential B2B clients in the fragrance, air care, cosmetic, and personal care sectors to drive new business opportunities and expand market presence. Client Relationship Management: Maintain ongoing communication with both large and small clients, ensuring orders are processed accurately, updates are communicated promptly, and all customer needs are met with care and professionalism. Order Oversight & Fulfillment Coordination: Oversee the end-to-end order lifecycle - from confirmation and system entry to fulfillment, ensuring seamless execution and exceptional client satisfaction throughout. Re-Engagement & Follow-Up: Monitor lapsed or inactive accounts; initiate strategic follow-ups via email and CRM to reignite interest and encourage repeat purchases from prior leads or clients. Cross-Functional Collaboration: Work closely with internal teams, including perfumers, logistics, and production, to ensure order accuracy, fulfillment timelines, and alignment with client specifications. Account Growth & Upselling: Identify opportunities to expand client relationships through personalized upsell strategies, additional scent development services, or complementary product offerings.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!