5+ years of ServiceNow administration experience in Service Catalog, CMDB Discovery, Service Portal, Workflows, Dashboards, REST APIs
Experience working on the ServiceNow platform as an Admin/Developer
Requirements:
Configuring and activating Application Portfolio Management (APM)
Integrating APM with other ServiceNow modules including ITSM and SAM
Developing Configuration Item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
Participate in SCRUM events and complete assigned items within the determined Sprint target
Job description
This is a remote position.
ITTConnect is seeking a ServiceNow Developer with experience in APM to work remotely for a client in the US. This is a long term position with a client that is a global leader in consulting, digital transformation, technology and engineering services with over 300,000 team members in nearly 50 countries. T
Job location: Remote, work from home, anywhere in Brazil.
MUST BE fluent in English.All interviews will be in English only.
The ServiceNow developer will be part of an established team supporting with the implementation of the ServiceNow Application Portfolio Management (APM) module. The developer will be activating and configuring the module as well as working closely alongside functional resources to define the system scope and objectives.
Responsibilities:
Formulates and defines system scope and objectives.
Responsible for program design, coding, testing, debugging and documentation.
Technical knowledge and responsibility of all phases of applications systems analysis and programming.
Understands the business or function for which application is designed.
Continually learn about new technologies, generate new ideas and improve the use of modern technologies across our application portfolio.
Configuring and activating Application Portfolio Management (APM)
Developing Configuration Item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
Integrating APM with other ServiceNow modules including ITSM and SAM
Utilize strong technical competencies and expertise to identify, analyze and troubleshoot any production issues and maintain procedures that meet business user expectations.
Work closely with cross-functional teams & development teams to understand and provide automated solutions/fixes.
Contribute to the continual improvement of Delivery and Support Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of the user and stakeholder needs and requirements.
Participate in SCRUM events and complete assigned items within the determined Sprint target.
Requirements
10+ years of IT experience
MUST BE fluent in English
5+ years of ServiceNow administration experience in the following areas: Service Catalog, CMDB & Discovery, Service Portal, Workflows, Dashboards, REST APIs
Experience working in ServiceNow platform as an Admin & Developer
Experience in development of Service Catalogs, implementing ACLs, transform maps, Flows via flow designer, client scripts, CMDB health metrics
Configuring Assessments, Demands, Business Capability Maps, Information Objects
Knowledge of development languages: XML, HTML, CSS, Java, and Java Script
Prior working experience on APM module is desirable
Ability to work in global distributed setting without supervision
