Key Facts

Remote From:

Anywhere

Full time

English

Hard Skills

Other Skills

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Non-Verbal Communication
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Communication
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Multitasking
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Negotiation
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Time Management
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Critical Thinking
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Excellent communication and negotiation skills
Fluent English with strong written and verbal communication skills
Proven working experience as a project manager
Knowledge of online marketing and understanding of major marketing channels

Requirements:

Managing active accounts and ensuring clients get the best out of Exceptionly
Acting as the point of contact for clients
Identifying potential new clients and running outreach campaigns with an experimental mindset
Running regular check-in calls with past and active clients

Job description

This is a remote position.

Exceptionly revolutionizes the software industry by eliminating outsourcing companies and directly matching talent with technology companies. Thanks to the remote work revolution, we observe the impacts of highly skilled software engineers worldwide getting paid up to 3x better and thriving with extraordinary professional challenges.

Our Commitment to You

Only full-time, 100% remote jobs.
Career coaching and full-time remote job continuity.

We are looking for a customer success specialist to join a fast growing team.

Managing our active accounts and ensuring they get the best out of Exceptionly.
Acting as the point of contact for clients.
Identifying potential new clients and running outreach campaigns with an experimental mindset.
Using Hubspot, Google Drive, Linkedin and other tools on a daily basis.
Running regular check-in calls with our past and active clients
Monitoring and reporting weekly sales performance
Handling budgets and client invoices.

Requirements

Commerce/Marketing/Business Admin. graduate.
Excellent communication and negotiation skills.
Fluent English speaking and Strong, professional written and verbal communication skills.
Demonstrable social networking experience and social analytics tools knowledge
Knowledge of online marketing and good understanding of major marketing channels
Proven working experience as project manager
Positive attitude, detail and customer oriented with good multitasking and organizational ability
Critical thinker and problem-solving skills
Good time-management skills
Social Media Strategist using social media for brand awareness and impressions
Hands on online sales (Preferred SaaS)