MSPbots is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.
In this strategic and hands-on role, you’ll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.
Work Setup: Remote, Semi-Flexible, Monday–Friday from 4 PM to 1 AM PHT (3 AM–12 PM CDT)
Fixed Rest Days: Sat–Sun
Location: Philippine-based only
What You’ll Do
Asset Strategy & Execution
- Define and lead the roadmap for new and existing assets
- Align asset development with company vision and client needs
- Present updates, results, and plans to internal stakeholders and client-facing teams
User Research & Product Design
- Conduct interviews and surveys, then analyze data to uncover real user needs
- Translate insights into requirements and user stories
- Collaborate with analysts and engineers to prototype and iterate rapidly
- Advocate for the client at every stage of development
Lifecycle Ownership & Optimization
- Manage assets from ideation through launch and iteration
- Ensure high standards of performance, usability, and documentation
- Track KPIs (usage, adoption, client feedback) and use data to drive improvements
Go-to-Market & Enablement
- Work with marketing and CS teams to develop onboarding guides, demos, and training content
- Support launch communications, user education, and internal rollout
What We’re Looking For
- 5+ years in product management, ideally with SaaS, analytics, or MSP-related products
- Skilled in user research and translating needs into high-impact assets
- Strong communicator and presenter—comfortable with executive and client-facing discussions
- Experience working in Agile product teams
- Analytical mindset with a bias for action and continuous improvement
- Familiarity with tools like Jira, UserPilot, BI/analytics platforms
- Bachelor’s degree in Business, Computer Science, or related field
What’s in It for You
- Competitive salary and performance-based growth
- HMO reimbursement: $100/month
- Life Insurance: $20/month
- Dental: $20/month | Vision: $4/month
- 15 PTO days per year (convertible to cash if unused!)
- Training/Development Reimbursement: Up to $30
- Paid US Holidays
Ready to Build Game-Changing Products for MSPs?
If you’re a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai
